This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
We sell Kias! We are the top selling Kia store in Maryland! Kia of Bowie has a large inventory including: Kia Optima, Kia Forte, Kia Soul, Kia Sportage, Kia Sorento, Kia Cadenza, Kia Rio, Kia Sedona, Kia Optima Hybrid. Kia's come with a 5 year 60 thousand mile warranty and a 10 year powertrain coverage, or 100 thousand miles, whichever comes first.
16620 Governor Bridge Rd, Bowie, MD, 20716, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 9:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
Jeremy is always so courteous and accommodating.... he goes out of his way to provide professional, excellent service.... in a timely matter... he truly cares about his customers..
You do not respect appointment times. We booked an appointment and were told that it will take about 1h to get the recall items fixed on our Kia. We get to the dealership before our appointment time and they let us know it will be 3h to fix the issue because they have other clients in front of us (without an appointment). Assistant Manager thinks it is business as usual that you add 15-20 minutes for every appointment and get delayed without letting the people with an actual appointment know that they will be sitting at the ... read more
Business response:
I am very sorry Maria for the delay in having your KIA serviced. We will re evaluate our scheduling process as we know your time is valuable. Thank you for your feedback and for the opportunity to improve. Rose Bayat, Director of Customer Retention rose@rrrautos.com
The people are great, the cars are unreliable, at least my Kia Hybrid has been. There is nothing more frustrating than following all recommended service and getting in your car and get the do not drive warning, hybrid system, this is 3rd time with this piece of🤬
Business response:
I am very sorry for the difficulty that you are experiencing. Please know that we are here anytime you need assistance
We were not expecting to buy a car at this time. However after mechanical issues with ours, that’s the position we were placed in. They flipped our difficult situation around and helped us out. They really went above and beyond in helping us out. A big thank you - the Service Advisor, Scott who even called to check on us. Steve in sales, who spent the whole day with us, helping us pick that perfect car (that would fit our family). You guys are awesome. Happy Holidays!
Business response:
We truly appreciate your kind review - thank you!!
Probably the best dealership experience I’ve had, hands down!
The sales associate Aria R. was very friendly, courteous, personable, knowledgeable and very patient during the process. The entire team made my purchase go smoothly. And I’m excited to be a Kia Soul owner. Again. Thx Everyone Leslie G
Everyone was super nice and understanding! Very patient and great with explanations on things I didn’t understand or never was told! Service department A+!
We had been shopping for a replacement car after a crash totaled ours! This had proved to be a very stressful thing to do. Many hours negotiating with other dealerships which included getting up and walking away from 1 salesman. All things happen for a reason! Mike, Steven, Daniel, & Anthony worked hard for our us, this included a long drive for 1 of their co-workers driving many hours to get a car they located for us! The people hear were awesome. This dealer was magnificent! I’d recommend to all!
Business response:
Welcome to the KIA of Bowie family!!
Best customer service I have ever experienced from a maintenance center. I have even bought a maintenance package because they always check in to give me an update of my car and estimated time. There is a bus to take you to shopping centers so your not waiting her, free wifi and drinks. The most convenient thing was I never have to call to make an appointment I can schedule it online. Steve and Jeremy are the best.
Business response:
Thank you so much for your review!!
Kia of Bowie has a 4.4 star rating with 1,393 reviews.
Kia of Bowie is closed now. It will open tomorrow at 9:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com