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Kia at Herrnstein

4.0

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Location details

133 Marietta Rd, Chillicothe, OH, 45601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.0250 reviews
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Mindy K's profile image
Mindy K 
3 weeks ago

I have nothing but great things to share about Herrnstein. I have tbh, there were some reviews that had me unsure, so I proceeded with caution. After finding the perfect Jeep online, I reached out and was directed to **** ********, Internet Sales Manager. He is so relatable & knowledgeable. The dealership is 2-3 hours away. I joked about delivery. First, let me say that there was no need to negotiate a price. They already had a great price, lower than the **** Between **** and the finance staff, my questions were answered. W... read more

Jarred S's profile image
Jarred S 
2 months ago

I took our 2018 *** ****** SX Turbo to Herrnstein Kia for a valve cover gasket replacement. Though I anticipated that the repair would be covered under the warranty, it was not. But alas, I paid the $439.99 and proceeded home in our *** that they assurred me was repaired and in great working order. While on my way home from the dealership, the car began to smoke and I was forced to pull into a driveway. As I was exiting the car, the passenger compartment started filling up with smoke and flames engulfed the entire engine are... read more

Matthew T's profile image
Matthew T 
10 months ago

Poor customer service poor management poor dealership poor salesmen , I financed a vehicle a week later the engine blew up it took 17 days for the suv to get the engine replace , I went to pick the vehicle up I got 6 miles down the road and the service engine came on . Said the engine is overheating I check the radiator coolant line was not connected to the vehicle all the antifreeze went all over the front of the vehicle this is a disaster over this company & dealership 

Tina K's profile image
Tina K 
a year ago

We have a 2016 Dodge truck that has been there since December. Keep getting the same story that the manifold has to come from Chrysler and they’re only releasing 1 a month ??. Another call they told my husband they couldn’t find this part anywhere. Another call my husband asked if he found the part will they use it. Service guy told him they would but he couldn’t find it. Husband went online at Advance Auto and they had it. It was dropped off to them 2 weeks ago and still no truck. The last time I called he was rude to me an... read more

William M's profile image
William M 
2 years ago

They are invading your private they took my mother n office ask personal guestions about her kids abusing her. Then would buy her car because I'm with her saying I'm maker her sale her car. It isn't like that she's upset that they accused her son of abuse. 

Kim L's profile image
Kim L 
2 years ago

Bought a 2012 Jeep Wrangler 11/18/22 from this dealership which was 3 1/2 hrs away... not even 24hrs after I took it off their lot the check engine light came on took it to Auto Zone and it happen to be a coolant/thermostat problem before we could get that resolved 1 week later heading back from a holiday gathering the check engine light started flashing the Jeep started running rough misfiring. We were 2 hrs away from home! Long story short jeep ended up having a compression problem that is going to cost me 2000$,, Plus had... read more

Melissa R's profile image
Melissa R 
3 years ago

We purchased a 2021 Jeep Grand Cherokee Overland from this company in fall of 2021. HUGE mistake...First of all, we were preapproved with no interest but when we go there it "didn't apply to the vehicle we wanted" although we didn't apply for a certain vehicle!! Also, in the middle of our purchase the "finance manager" decided to pack up and go home for the weekend, causing us to have to return back to the dealership the next business day to purchase the vehicle, very inconvenient!! We have had several recalls and the dealer... read more

Brenda J's profile image
Brenda J 
3 years ago

Found a Jeep on website for ******. Went to look at it. Ask the sales person for the price she said ******. Ok , took it for test drive. When we got back the price was ****** more! Sad way to do business. 

Michael B's profile image
Michael B 
3 years ago

Was approved for a truck went to put a deposit on the truck as Im 3.5 hours from the dealership and they said they couldnt accept a deposit as there was someone there to look at the truck in person! So ran my credit down trying to get approved for the truck they had! 

Frequently asked questions about Kia at Herrnstein

How is Kia at Herrnstein rated?

Kia at Herrnstein has a 4 star rating with 250 reviews. 

When is Kia at Herrnstein open?

Kia at Herrnstein is open now. It will close at 8:00 p.m.  

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