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KeyMe

4.2

About this business

Location details

11986 Bernardo Plaza Dr, San Diego, CA, 92128, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.253 reviews
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funiko's profile image
funiko 
a month ago

UPDATE: 02/07/2026 1:27PM After submitting additional details through the “Need More Help” support form, I was honestly shocked by how fast the KeyMe support team responded. I received a reply almost instantly, which is something I have never experienced before with customer service in the U.S. There was no unnecessary back-and-forth by email or text. My explanation was immediately understood, and the refund for the remaining keys was issued right away. The entire issue was resolved in an incredibly short amount of time. Whi... read more

Robert Villanueva's profile image
Robert Villanueva 
5 months ago

Great experience. First time going this route versus some random store. This process was efficient and the most part, no communication. 

Karina Cruz's profile image
Karina Cruz 
a year ago
William Preuit's profile image
William Preuit 
a year ago

Do not use KeyMe lock services. Called to have the front door of our house rekeyed. Technician arrived at 11, charged us $260 (seemed high). After he left, we went to lock the house and couldn't lock the deadbolt from the inside. Also discovered the key would not properly lock the door from the outside. Called the technician, he said he couldn't return until the next day. Multiple calls to the company and still wasn't able to get anyone out that day. Ended up sleeping in a house with a front door we couldn't lock. Technician... read more

Megan Bagley's profile image
Megan Bagley 
a year ago

3 out of the 4 keys I created work. For some reason one key does not open and close the lock. 

Frequently asked questions about KeyMe

How is KeyMe rated?

KeyMe has a 4.2 star rating with 53 reviews. 

When is KeyMe open?

KeyMe is closed now. It will open tomorrow at 9:00 a.m. 

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