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Key Chevrolet Buick GMC Cadillac Service
- Auto Repair
- South Burlington, VT
About this business
Location details
1675 Shelburne Rd, South Burlington, VT, 05403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dealership responsive to phone calls and emails. However, they did not do a good job at negotiating. Here is my last email to the dealer: I am speechless. On February 16th you wrote to me that the price of the truck is $42,000. On February 17th you wrote to me that the price of the truck is $43,500 certified with .9% financing for 36 months. I asked the terms to be extended for 48 month. On February 18th you wanted to confirm that the price of the truck is $43,995 non-certified for 48 months. I responded that I am NOT intere... read more
Business response:
Hi there Janos, thank you for your feedback. We have a new team here at Shearer and we provide the best transparent prices right off the bat! I hope you will consider us for your next purchase.
They were going to charge me $5,000 to get out of my lease on my current truck
Business response:
Hi Jeremy, I'm sorry for how you feel. When it comes to leasing we have no dealership charges for exiting a lease. It all depends on how many payments you have or mile overage. There are no fees added from Shearer, a lease is a contract and you must pay the difference to exit early. We would be happy to assist you and appreciate your business. It sounds like you needed a better explanation of the situation. I would be happy to help you understand leasing.Ben Cram, Customer Experience Manager.
Exceptional professionalism, customer service, and respect to the customer. Shearer listened to the customer needs and worked with the customer. This is my second purchase and recommend to others. Picked up my car on my birthday everything went smooth and stress free.
Business response:
Hi Tammy, a new car on your birthday! Wow that's awesome. Thank you for your kind words and your business.
super quick response and provided all the info i asked for.
when contacted the dealer stated the advertised car was not a good car and they no longer had it; but they had an older car with many more miles and several thousand dollars more they would like to show me. A classic case of bait and switch. Do not trust them to be honest.
The response I clicked was good,not never responded! The sales-person Amanda Relyea, was very accomadating for me
Exceptional service and outstanding work. Very pleased with this dealer. We bought the car.
They resonded...we bought the vehicle. ..but we found out later that the vehicle had body work done which was not listed on carfax and was not disclosed to use upon sale. And we were informed by the previous owners that they sent the summer tires with the van and we n we never received them......the dealer said the had no clue what the owners had done with the original tires.
was told one thing on phone and then told different in person. will never deal with them again
Business response:
Hi Howard, we have an enitrely new team here and we will take care of you! I hope you can give us another shot at your business!
Frequently asked questions about Key Chevrolet Buick GMC Cadillac Service
How is Key Chevrolet Buick GMC Cadillac Service rated?
Key Chevrolet Buick GMC Cadillac Service has a 3.4 star rating with 97 reviews.
When is Key Chevrolet Buick GMC Cadillac Service open?
Key Chevrolet Buick GMC Cadillac Service is closed now. It will open on Monday at 7:30 a.m.
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