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KentuckyOne Health - Saint Joseph London: Emergency Room

3.7
  • London, KY

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1001 St Joseph Ln, London, KY, 40741, United States

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3.7507 reviews
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Amber Dalton's profile image
Amber Dalton 
5 years ago

The nurse responsible for COVID 19 screenings is horrible to deal with. My mom was discharged today and her floor nurse told me to pull up to the ER doors, park, and come back upstairs to help with bringing my mom down. I explained this all to this woman, and she told me that no, I had to wait in my car. I told her that her nurses said they where waiting for me to come back up to her room before they brought her down. She said 'ok fine' in the rudest tone. When we came back down, a security guard met me in the hallway and to... read more

Business response:

Hi Amber. We would like to speak with you directly about your experience. Please call us at 606.330.6042. Thank you. 

Rodney Petercheff's profile image
Rodney Petercheff 
recommend  Recommended
5 years ago

they take of business an. 

Kathy Scott's profile image
Kathy Scott 
5 years ago

I really dont know where to start ......Our 20 mo granddaughter fell and either knocked out her front teeth or they were shoved up in gums.... we dont know because they didnt get to see a Dr. .....waited 5 hours with a baby bleeding from her mouth and crying in pain. No assistance from anyone....left about 2:00 am after giving up on seeing a Dr. This practice is just not acceptable! 

Business response:

Hi Kathy. We would like to speak with you directly about your experience. Please call us at 606.330.6042. Thank you. 

Dayna Waters Cain's profile image
Dayna Waters Cain 
recommend  Recommended
5 years ago

Had a routine colonoscopy screening there on 6/24/20. Best experience I could possibly have had. Great staff! Everyone was very nice and made it as easy as possible on me. Thank you all!! 

Kendrick Kramer's profile image
Kendrick Kramer 
recommend  Recommended
5 years ago

thank you for thaking care of my medical issues 

Tina Lambdin's profile image
Tina Lambdin 
5 years ago

so disappointed in this facility... livid is actually more like it. I sat there today and listened to a lady cry moan and beg for someone to help her. Apparently she was there a couple days ago for a broken leg and after xrays was sent home. only to be transported back today and after another x-ray it was discovered that yes!!- her leg was broken. I can't imagine the agony that poor lady endured last night. our Dr's and nurses are who we turn to for help they are supposed to be pillars in out community someone who we trust. ... read more

Business response:

Hi Tina. Thank you for contacting CHI Saint Joseph Health. We would like to speak with you directly about your experience. Please call us at 859.986.6574. Thank you. 

Carolina Sanchez's profile image
Carolina Sanchez 
5 years ago

Can’t recommend a hospital who employs such racist and inconsiderate people. We already know there are disparities in the care black men and women receive in the healthcare system. Hospitals should be working to educate their employees on this issue and getting rid of people like this. I’ll be making sure my family and friends get quality care elsewhere. 

Business response:

Hi Carolina, Thank you for bringing this to our attention, we are currently investigating this matter. As a faith-based organization that’s committed to healing our communities, both physically and spiritually, we condemn hateful speech and actions that are hurtful to our friends and neighbors – the people we serve. Our values don’t stand for intolerance of any kind. 

Joseph Gutierrez's profile image
Joseph Gutierrez 
5 years ago

watchout for this "hospital", they steal personal property, then that'll double bill you. 

Chara PowRiv's profile image
Chara PowRiv 
5 years ago

“Dignity” Health states that “Heroes Work Here.” How is this kind of behavior in line with being a “hero” or having any “dignity” at all? We have to hold our medical care providers to a higher standard and your employee sharing images like this on social media will absolutely solidify my decision to go elsewhere for medical services. 

Business response:

Hi Chara, Thank you for ensuring we are aware of this social content, we are currently investigating this matter. As a faith-based organization that’s committed to healing our communities, both physically and spiritually, we condemn hateful speech and actions that are hurtful to our friends and neighbors – the people we serve. Our values don’t stand for intolerance of any kind. 

Frequently asked questions about KentuckyOne Health - Saint Joseph London: Emergency Room

How is KentuckyOne Health - Saint Joseph London: Emergency Room rated?

KentuckyOne Health - Saint Joseph London: Emergency Room has a 3.7 star rating with 507 reviews. 

When is KentuckyOne Health - Saint Joseph London: Emergency Room open?

KentuckyOne Health - Saint Joseph London: Emergency Room is open now. It is open 24/7. 

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