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Kensington Furniture and Mattress
- Mattresses
- Northfield, NJ
About this business
Location details
200 Tilton Rd, Ste 1, Northfield, NJ, 08225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Do not shop from here! My friend, Stephanie Brennan, bought $3000 worth of furniture back in December and never received the furniture. She’s been more than nice to them trying to get her money back and it’s come to the point they are straight up ignoring her now. This is beyond unprofessional and unacceptable to steal $3000 from a mother who has a special needs child and was trying to make her home more comfortable for the whole family. Again, DO NOT SHOP FROM HERE UNLESS YOU WANT YOUR MONEY STOLEN!
Worst communication and unprofessionalism!
My brother and his family have been waiting for a couch that was ordered on jan 27th and there's always a different excuse. same thing happened to me in 2007. gave me the run around until i contacted the Better Business bureau
Business response:
Ms. Cruz, we truly appreciate you taking the time to write such a detailed comment. Your situation should've been dealt with upon your first call in which you should've been told, "No problem! Bring the table back and we'll refund your money." The way to stay in business for 104 years is by taking the long view in the way you serve customers. The long view is exactly what I just described by not putting you through the hurdles of which you have been through. Your refund is being issued as we speak. Please accept my sincere a... read more
Frequently asked questions about Kensington Furniture and Mattress
How is Kensington Furniture and Mattress rated?
Kensington Furniture and Mattress has a 3.9 star rating with 262 reviews.
When is Kensington Furniture and Mattress open?
Kensington Furniture and Mattress is closed now. It will open at 10:00 a.m.
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