Kennelwood Pet Resorts

Shari B. 

on Citysearch

11 years ago

I had been going to kennelwood for 20 years. not anymore their staff is inexperienced and no knowledge of dog care . i have a new puppy and called several times before making sure they knew his age .He was to start day camp while i work. 3 days b4 we start they said cannot take him he is too young for vaccinations. All the people i spoke to did not know this vet said common knowledge that bordetello cannot be given until 10 weeks . Maybe the best If they did not know this the 3 times I spoke to them that means their staff is... read more

Donna A. 

on Citysearch

11 years ago

After much thought about getting a new puppy, I contacted Patty the Petmatchmaker at Kennelwood upon the advice of my veterinarian. What a gem she is. We talked both through e-mail and also on the phone. I told her I was looking for a female shih tzu puppy and she immediately sent me the names of several reputable breeders in our area. I contacted several of them, but only received a response from one. I was told of several shih tzus they had and also one they were considerating to put up for adoption, but hadn't quite decid... read more

Brandie L. 

on Insider Pages

11 years ago

DO NOT BOARD HERE Level of customer service is awful! I will not board my dogs here again. I called to check on them and they had no idea who my pets were and instead read care notes from a computer. I think they need to scale down and focus on the importance of pet boarding. Instead they are trying to see how many animals they can get under their roof at one time. This was our first and last time at Kennelwood. 

Jennifer W. 

on Insider Pages

11 years ago

My Dog Loves Kennelwood I've used Kennelwood multiple times to board my dog. I've provided all her food on some occassions and on others had them use their own food. I've also used the day camp and grooming services on many more occasions. My dog loves going to Kennelwood no matter which service she is going for. As soon as she sees the Quick Trip on Lindbergh before the turn off to Kratky, she starts yipping and wagging her tail a mile a minute. She flies out of the car as soon as I open the door and drags me to the front d... read more

Brandie L. 

on Citysearch

12 years ago

We are very disappointed with our first (and last) experience with Kennelwood and their boarding facilities. We recently moved to the area and were leaving to see family for Passover out of state. After searching online, I felt Kennelwood was the best option for our two dogs. I spoke to an Amanda when booking who was very helpful. I dropped the dogs off later that afternoon. Upon arriving, I was never greeted by anyone at the front desk other than a Jasmine who coldy asked what I was there for (as I am holding my two dogs by... read more

Sean G. 

on Citysearch

12 years ago

Love it! Our dogs go every 2 weeks for grooming and they are always jumping to get out the door and go see their groomers. We just returned from a 8 day vacation and were extremely happy with the boarding. The dogs love DayCamp and seeing all of their other dog friends. Staff is very friendly too. 

Jackie K. 

on Citysearch

12 years ago

DO NOT take any of your pets to Kennelwood. I just took my dog there for boarding and I received a phone call less than twelve hours after dropping him off that he had died!! He was a perfectly healthy dog and they say they don't know what could have happened. I wish I would have read these reviews before I chose this place. 

Amanda R. 

on Citysearch

12 years ago

This place is horrible for boarding. I took my dogs there for 5 days and they told me they didn't know if they fed my dogs the first night! Then they came home with unopened food and the staff couldn't explain to me why they had not been fed all their meals.... if they could forget to feed my dogs, then I'm sure there is other stuff they are forgetting. I was soo mad since I paid about 500 dollars and my dogs are really my kids. 

Amanda R. 

on Insider Pages

12 years ago

Horrible boarding! I used this place for boarding and it was horrible. I paid close to 100 dollars per day and they couldn't tell me for sure if they fed my dogs the first night that they were there. They also came home with unopened food that I had packed for them. Again the staff couldn't explain this. If they are confused/forgetting to feed my dogs then there is other stuff that they are forgetting. Their training might be good but boarding is the worst!