Kennelwood Pet Resorts

Terri T. 

on Citysearch

7 years ago

My dogs have stayed several times at Kennelwood and each time it was a quick and easy process for drop off and pickup. The dogs were happy and clean when I picked them up. No problem at all. Money well spent instead of relying on friends and putting them in uncomfortable situation when I ask them to watch my dogs. 

m m. 

on Citysearch

9 years ago

I took my dog to kennelwood at page/lindbergh. He was perfectly healthy when I dropped him off. I picked him up a few days later. His bark was high pitched and he kept coughing. I was told by the manager that this was 'normal' , touting that his voice was high because he had been barking at the other dogs and lost his 'voice'. I didn't buy it. went to the vet where he was diagnosed with Kennel Cough. After talking to kennelwood about said problem, the only thing they would do for me was to refund half of his stay. I'm sorry,... read more

Vickey M. 

on Citysearch

9 years ago

Denise at Kennelwood did a wonderful job of grooming my 5 Yorkies. I would recommend them to anyone who wants a full service pet resort, grooming, boarding, day care and training. They have many locations to choose from too. So check them out, you will glad you did. Check their web page for money saving coupons, and a great newsletter every month, always something fun going on at Kennelwood Pet Resort. 

Loretta K. 

on Citysearch

9 years ago

Our 2 great danes were boarded over Thanksgiving and were left in their "room" the whole day and evening without being taken out to go to the bathroom. I will never take them there again. 

Debbie R. 

on Citysearch

9 years ago

My dog has been attending Kennelwood day camp for over 4 years. I also use the boarding services when I go out of town. My dog loves the Kennelwood staff. They also know him well and treat him as if he was their own pet. My dog runs to the front doors every time which tells me he enjoys going there. I think he says it all. 

Steven M. 

on Citysearch

10 years ago

They are so good with my dogs. One of the reasons I continue to take them back is one of my dogs got loose. A neighbor found him and he still had his Kennelwood collar on. They tried to call me but I didn't hear the phone. They came into the city picked him up and called again. I still didn't hear the phone so by the time I got the message they had him about an hour. They never charged me a dime. This is how you build a good reputation. Once when I was boarding them and grooming them they were running about a hour late. They... read more

Sekert S. 

on Citysearch

10 years ago

My dog recently suffered a severe allergic reaction while in the care of Kennelwood at Page and Lindbergh. I signed my dog up for a service that the site says includes "24-hour continuous care and housekeeping services." However, for THREE days, not ONE employee at this facility noticed that my dog was in agony. My poor dog scratched himself red and raw for days. That is unacceptable. If I were contacted sooner by an employee at the boarding facility, an intervention could've been made, and my dog could've been spared some o... read more

Radience G. 

on Citysearch

11 years ago

My friend was dropping her dog off because we were headed out if state for a trip. I noticed many things about this place one being that the service is horrible. (I looked at all the name tags so I could accurately write this review). Before my friend went up to the desk, I heard two girls laughing at the lady who was walking out. I heard the girl with the mohawk talk about the lady's walk. Did I forget to mention that the lady was elderly? The mohawk girl and her friend (I just remember that her name started with a C) were ... read more

Kara P. 

on Citysearch

11 years ago

Before bringing my babies to Kennelwood that day, I decided to look at reviews. As I was reading some I was a little put off by the comments because of horrible customer service. I was talking to my husband about it on the way there (I know a little late, HA!) and he said dont worry it may not be as bad as you think so I agreed! We got there and WOW not at all what I read! They greeted us at the door there were a lot of dogs being dropped off that day and they didnt seem frazzled in the least. They greeted everyone so warmly... read more