Kennelwood Pet Resorts

Radience G. 

on Citysearch

12 years ago

My friend was dropping her dog off because we were headed out if state for a trip. I noticed many things about this place one being that the service is horrible. (I looked at all the name tags so I could accurately write this review). Before my friend went up to the desk, I heard two girls laughing at the lady who was walking out. I heard the girl with the mohawk talk about the lady's walk. Did I forget to mention that the lady was elderly? The mohawk girl and her friend (I just remember that her name started with a C) were ... read more

Kara P. 

on Citysearch

12 years ago

Before bringing my babies to Kennelwood that day, I decided to look at reviews. As I was reading some I was a little put off by the comments because of horrible customer service. I was talking to my husband about it on the way there (I know a little late, HA!) and he said dont worry it may not be as bad as you think so I agreed! We got there and WOW not at all what I read! They greeted us at the door there were a lot of dogs being dropped off that day and they didnt seem frazzled in the least. They greeted everyone so warmly... read more

a U. 

on Citysearch

12 years ago

Adam is a geat trainer. He trained me...I mean my dog:)...efficiently and all went well. She still knows all her commands. I think I'll bring her back to learn som more things. 

Shari B. 

on Citysearch

12 years ago

I had been going to kennelwood for 20 years. not anymore their staff is inexperienced and no knowledge of dog care . i have a new puppy and called several times before making sure they knew his age .He was to start day camp while i work. 3 days b4 we start they said cannot take him he is too young for vaccinations. All the people i spoke to did not know this vet said common knowledge that bordetello cannot be given until 10 weeks . Maybe the best If they did not know this the 3 times I spoke to them that means their staff is... read more

Donna A. 

on Citysearch

12 years ago

After much thought about getting a new puppy, I contacted Patty the Petmatchmaker at Kennelwood upon the advice of my veterinarian. What a gem she is. We talked both through e-mail and also on the phone. I told her I was looking for a female shih tzu puppy and she immediately sent me the names of several reputable breeders in our area. I contacted several of them, but only received a response from one. I was told of several shih tzus they had and also one they were considerating to put up for adoption, but hadn't quite decid... read more

Brandie L. 

on Citysearch

12 years ago

We are very disappointed with our first (and last) experience with Kennelwood and their boarding facilities. We recently moved to the area and were leaving to see family for Passover out of state. After searching online, I felt Kennelwood was the best option for our two dogs. I spoke to an Amanda when booking who was very helpful. I dropped the dogs off later that afternoon. Upon arriving, I was never greeted by anyone at the front desk other than a Jasmine who coldy asked what I was there for (as I am holding my two dogs by... read more

Sean G. 

on Citysearch

13 years ago

Love it! Our dogs go every 2 weeks for grooming and they are always jumping to get out the door and go see their groomers. We just returned from a 8 day vacation and were extremely happy with the boarding. The dogs love DayCamp and seeing all of their other dog friends. Staff is very friendly too. 

Jackie K. 

on Citysearch

13 years ago

DO NOT take any of your pets to Kennelwood. I just took my dog there for boarding and I received a phone call less than twelve hours after dropping him off that he had died!! He was a perfectly healthy dog and they say they don't know what could have happened. I wish I would have read these reviews before I chose this place. 

Amanda R. 

on Citysearch

13 years ago

This place is horrible for boarding. I took my dogs there for 5 days and they told me they didn't know if they fed my dogs the first night! Then they came home with unopened food and the staff couldn't explain to me why they had not been fed all their meals.... if they could forget to feed my dogs, then I'm sure there is other stuff they are forgetting. I was soo mad since I paid about 500 dollars and my dogs are really my kids.