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Kendall Lexus of Eugene
- Car Dealers
- Eugene, OR
About this business
Location details
330 Goodpasture Island Rd, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I took this Lexus gx 460 for test drive and I shut it off to check oil and vehicle wouldn’t turn back on. Salesman brought out jumper box and said they put a yellow sticky note on the battery that said the battery was dead (which was gone at the time he jumped it in front of me.) so he admitted without admitting… he initially jumped the vehicle to bring it to me to look at and did not say anything to me about it until I shut the vehicle off, and it wouldn’t start, and he had to jump it again. Then tried to to raise the price... read more
Business response:
We’re sorry to hear that your recent experience did not meet your expectations. When vehicles sit without being driven for extended periods, it’s not uncommon for batteries to lose charge — an issue that can be frustrating and, understandably, disappointing during a visit. Our team always strives to create a positive experience and present purchase agreements that are fair and beneficial to all parties. While we were unable to come to an agreement this time, we genuinely appreciate your consideration. We wish you the very b... read more
Not helpful in any way. Wanted to do business but they’re not willing to discuss pricing without me driving there and test driving the vehicle. Would not recommend and advise to not waste your time with them.
Excellent sales support staff.
Amazing experience, I highly recommend this dealership - the easiest car purchase I have ever had. The car was exactly as noted online, and the staff was helpful and didn't try to oversell me on anything and I couldn't be happier with my purchase.
Didn’t even have the car it was sent to auction but they verified the car was there the day I went to look at it. Once I arrived they didn’t have the car and kept trying to push their other cars,on me instead. Bait and switch tactics were used. I will never use this dealership again.
Very helpful, fair price.
Poor service. offered 1/3 price for trade in compared to other dealerships. Will never and ever recommend this dealership.
My experience at this dealership was great! The vehicle was in good condition, listed accurately, and priced right. The staff were friendly, accommodating, and efficient.
Primary salesperson was helpful and showed me the vehicle and answered questions. Everyone else was very indifferent. I was interested in purchasing the vehicle but a warning light on the car needed to be checked out. I was not kept in the loop and asked for updates a few times. Eventually I was ghosted and received a notification a few days later that the car sold.
Frequently asked questions about Kendall Lexus of Eugene
How is Kendall Lexus of Eugene rated?
Kendall Lexus of Eugene has a 4.7 star rating with 945 reviews.
When is Kendall Lexus of Eugene open?
Kendall Lexus of Eugene is closed now. It will open at 8:00 a.m.
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