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Ken Ganley Kia Service

4.3

About this business

At Ken Ganley Kia Service department we know you care about what goes into your Kia. We have a service department filled with knowledgeable mechanics who will make sure everything is secure and masterly treated so you can be certain you'll drive away satisfied. The Ken Ganley Kia Service Department will make sure you are back on the road in safe vehicle running smoothly, and at an affordable price. 

Location details

2925 Medina Rd, Medina, OH, 44256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.364 reviews
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dave's profile image
2 years ago

No respect for customers I was in there yesterday for service and one of the lady employee came down and was yelling at one of the customer service girls right in front of customers. Do you really need to go into a work place and hear that? That was very disrepectful for the customers to hear. Do i want to come back and deal with that. NO . Am I thinking about switching dealerships????? YES. This is not the first time that i or someone I know has come into the dealership and heard employees yelling at each other. Hey Bill ca... read more

jenna's profile image
2 years ago

jason hawkins we went to bill doraty on tuesday and looked at vans or dealer jason showed us all the vans yet failed to ask the two most important questions-what do you have down and what would you like your payments to be. well jason kept going and going and finally came to us and said WE HAVE YOU APPROVED and then told us all we needed down was 4000 dollars and 518 to 528 a month! well being parents of 3 that was a bit over the top to us which we told jason and he said not to worry they would work with banks and call in th... read more

Christine's profile image
2 years ago

Good Customer Service When we purchased our car here we were very impressed with the salesmanship of all the guys here and all the employees involved in making the deal happen. Besides having a great rebate package they also have very generous allowance on trade-ins. Our old car was not very old but we had just sunk two thousand into it and it still wasn't working right, but to make the deal happen they gave us eight thousand for the rebate and trade in. We were very impressed and happy with the service. Since then I have be... read more

Rosalie's profile image
2 years ago

Response to Sold my phone # I do not believe that Bill Doraty Kia sold your phone #. Are you sure that # didn't come from wherever you bought your previous car. My suspicion would be the bank. My # is private and that has been the only business that has gotten my phone #. My advice is type the phone # on google if it happens again. Warranty calls are a marketing scam, there are many reviews online regarding these. Check on your suspicions before you start making comments and maybe ruin someones integrity As for Bill Doraty K... read more

Jeff's profile image
2 years ago

A very fine experience. THANKS. I have never been more impressed with a car buying experience, all staff and managers were helpful, AND Bill himself took the time to thank my wife and me for our business. We had been shown the run around other places, we were honest with out situation and they really were honest with us. Great experience, thanks Bill Doraty Kia!! 

Diane's profile image
2 years ago

Sweet Experience buying my car As a woman I am always a little intimidated buying a car. It is one of those things I always put off. I went into Bill Doraty KIA because I loved the look of the Kia Sportage. My salesperson was a pleasure to work with and asked me a lot of questions to help suggest the right equipment to suite my needs. I was then whisked into the finance person and was out in less than 15 minutes with almost no pressure. I am so happy with my car and the continued service I receive from Bill Doraty KIA. 

Ron's profile image
2 years ago

Wow great experience! Bought a 2010 Kia Soul limited, I came in on a Sat. I saw a add that said free cavs tickets with a test drive. I called to see if they still had any and they did not. I still went in any way because i wanted to see the Soul. When i got there they where very nice. I took the car for a drive, traded in my old car and was home in 2 hours, with a brand new car, Awesome experience. They called me to ask about my experience i told them things went great, they said they would call me when they got tickets in f... read more

Chrissy's profile image
2 years ago

Sold my phone number I went to Bill Doraty Kia a few weeks ago in response to a free car give away. Of course didn't win but that isn't what has me so angry. While I was in there I filled out a ticket for another free car drawing. When it came to the area that asked for my phone number I was reassured that it would be used only for the purposes of contacting me if I were to win. Since then I have some warranty company calling me every hour to renew my expired warranty. I clearly explain to them to remove my phone number from... read more

Mark's profile image
2 years ago

Mark The sales person that I had was Mike Harb, and he was a World Class Sale Rep. I had an awesome expierience, great service and best of all is someone that you can Trust. I would Highly Recommend, if you should ever be in the market get in contact with Mike Harb at Bill Doraty Kia his personal line is 440-476-5271. I even have his number programed in my cell phone contact list for my car needs. The Management Staff is also Great. This is the place to go to and make sure you only deal with MIKE HARB 

Frequently asked questions about Ken Ganley Kia Service

How is Ken Ganley Kia Service rated?

Ken Ganley Kia Service has a 4.3 star rating with 64 reviews. 

When is Ken Ganley Kia Service open?

Ken Ganley Kia Service is open now. It will close at 6:00 p.m.  

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