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Ken Ganley Kia Service
- Automotive
- Medina, OH
About this business
At Ken Ganley Kia Service department we know you care about what goes into your Kia. We have a service department filled with knowledgeable mechanics who will make sure everything is secure and masterly treated so you can be certain you'll drive away satisfied. The Ken Ganley Kia Service Department will make sure you are back on the road in safe vehicle running smoothly, and at an affordable price.
Location details
2925 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Deceptive Business Practices Run The Other Way I hate Bill Doraty Kia. I walked in the dealership as i saw a used car on the lot that wanted. The problem was not with the car it was with the sales people. Mike Harb was the sales person. He flat out lied to me and to my wife. The fiance staff and Bill's personal assisant who lied to me and told me that bill was not their when mike harb told me he was. I was going to buy a 2002 gmc sonoma for 8700. They told me that if i traded in my 2000 s-10 they would give me 500 $ towards ... read more
Very Poor after sale follow up We bought a new Kia Rondo - Love my new car however before we drove it off the lot we noticed sever small scratches on it and wanted them fixed. Told no problem! Then when I got home I noticed that the passenger mirror was totally cracked. Called salesman to add to the "We Owe" slip. We have had several problems with our "sales person". And we flat out told him that his customer service was horrid. He did not agree, but reminded him that the bottom line was that "The customer is always right". ... read more
Great Sales, Great Service, Great Experience!! I purchased a KIA Optima in August 2005. My salesman was very informative and told me everything I needed to know about the vehicle. I have been to many car dealerships in the past, and never have I been treated with as much respect and class as when I went to Doraty's. I have brought my car in for service many times, each time being greeted kindly and promptly. I have nothing but good things to say about the service department. My advisor was courteous, informative and got me t... read more
We got the run-around! We purchased a Kia Optima from Bill Doraty on a Friday. We were owed the part to fix the door locks, which they told us would be in the following Monday. The part did not arrive at the dealer until Thursday. They made an appointment for us to come in and get it fixed, but when I told them there was more than that listed on the "we owe" slip, they said I'd need to reschedule. The sales manager we dealt with was a complete jerk who said he hadn't signed the slip and that they owed us nothing more than th... read more
NEVER AGAIN!!!!!!!!!! You couldn't pay me to buy a car from this company again. Bought a brand new Sedona and have had to have it towed to the dealership no less than a half dozen times. Had free oil changes and tire changes for life then told only to 60,000 miles. Never signed anything stating that so the increased limit to 100,000. Had an extended warranty which they never seem to locate whenever I have come in for the tons of work that has been done to this vehicle. You cannot tell me there isn't anywhere in their system ... read more
Service I purchased my KIA from Bill Doraty five (5) years ago for $11k. I've spent $4k in repairs. Despite the amount of money I have dumped into this scam, the staff continues to be disrespectful every time I visit (which is quite a bit now that my car has almost 80,000 miles on it, and according to the service manager, Dan, that makes it an older vehicle.)
Best Experience Bill Doraty Kia in Medina, Ohio is DEFINITELY the Number One Kia Dealer in Ohio. I did my research online and they answered every question completely and their response time was by far faster than any other dealer I contacted. They also were the only dealership to give me upfront discounted pricing. When I arrived at the dealership I was greeted warmly and received excellent service. The Optima I wanted was pulled up by the front door waiting for me to test drive. The salesman was very thorough in going over ... read more
Kia service excellence We recently bought a used Kia from a non-Kia dealer and wanted an actual Kia Dealer to check it out. Even thought we did not buy it from this particular dealer, the people there got us in right away with an appointment to check it over and were so very helpful answering some left over questions we had with our purchase. We will definitely go back to them for any more service.
Poor customer service I was the Inspector that looked at the vehicle after the Customer "COOKED" not overheated the engine.No company or manufacturer would have paid for that type of negligence. The driver was at fault. The dealer or the warranty company had nothing to do with her actions. The other side of the story.
Frequently asked questions about Ken Ganley Kia Service
How is Ken Ganley Kia Service rated?
Ken Ganley Kia Service has a 4.3 star rating with 64 reviews.
When is Ken Ganley Kia Service open?
Ken Ganley Kia Service is closed now. It will open tomorrow at 8:00 a.m.
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