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Ken Ganley Kia Service
- Automotive
- Medina, OH
About this business
Location details
2925 Medina Rd, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
jason hawkins we went to bill doraty on tuesday and looked at vans or dealer jason showed us all the vans yet failed to ask the two most important questions-what do you have down and what would you like your payments to be. well jason kept going and going and finally came to us and said WE HAVE YOU APPROVED and then told us all we needed down was 4000 dollars and 518 to 528 a month! well being parents of 3 that was a bit over the top to us which we told jason and he said not to worry they would work with banks and call in th... read more
Very Poor after sale follow up We bought a new Kia Rondo - Love my new car however before we drove it off the lot we noticed sever small scratches on it and wanted them fixed. Told no problem! Then when I got home I noticed that the passenger mirror was totally cracked. Called salesman to add to the "We Owe" slip. We have had several problems with our "sales person". And we flat out told him that his customer service was horrid. He did not agree, but reminded him that the bottom line was that "The customer is always right". ... read more
Good Customer Service When we purchased our car here we were very impressed with the salesmanship of all the guys here and all the employees involved in making the deal happen. Besides having a great rebate package they also have very generous allowance on trade-ins. Our old car was not very old but we had just sunk two thousand into it and it still wasn't working right, but to make the deal happen they gave us eight thousand for the rebate and trade in. We were very impressed and happy with the service. Since then I have be... read more
broken mirror customer broke the mirror and said it was broken at delivery. that is not so. now you know the rest of the story. so they complained and tried to put the blame on the dealer.
Best Experience Bill Doraty Kia in Medina, Ohio is DEFINITELY the Number One Kia Dealer in Ohio. I did my research online and they answered every question completely and their response time was by far faster than any other dealer I contacted. They also were the only dealership to give me upfront discounted pricing. When I arrived at the dealership I was greeted warmly and received excellent service. The Optima I wanted was pulled up by the front door waiting for me to test drive. The salesman was very thorough in going over ... read more
Poor customer service I was the Inspector that looked at the vehicle after the Customer "COOKED" not overheated the engine.No company or manufacturer would have paid for that type of negligence. The driver was at fault. The dealer or the warranty company had nothing to do with her actions. The other side of the story.
Wow great experience! Bought a 2010 Kia Soul limited, I came in on a Sat. I saw a add that said free cavs tickets with a test drive. I called to see if they still had any and they did not. I still went in any way because i wanted to see the Soul. When i got there they where very nice. I took the car for a drive, traded in my old car and was home in 2 hours, with a brand new car, Awesome experience. They called me to ask about my experience i told them things went great, they said they would call me when they got tickets in f... read more
poor customer service Bought a used vw in july, bought the warranty for the car. In october the car overheated extremely and the Charter Warranty ( Auto-Save} refused to cover the warranty. My brother called the dealership to see if they could help. After two weeks with no return call. I Called and talked to the salesman and the lady in finance it has now been another week since that call with no return so I wrote to the internet and also no return reply. I will never do business here again nor recommend it to anyone else
Sold my phone number I went to Bill Doraty Kia a few weeks ago in response to a free car give away. Of course didn't win but that isn't what has me so angry. While I was in there I filled out a ticket for another free car drawing. When it came to the area that asked for my phone number I was reassured that it would be used only for the purposes of contacting me if I were to win. Since then I have some warranty company calling me every hour to renew my expired warranty. I clearly explain to them to remove my phone number from... read more
Frequently asked questions about Ken Ganley Kia Service
How is Ken Ganley Kia Service rated?
Ken Ganley Kia Service has a 4.4 star rating with 71 reviews.
When is Ken Ganley Kia Service open?
Ken Ganley Kia Service is closed now. It will open at 8:00 a.m.
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