Kelly M. Coogan, DC

Anonymous 

on Wellness

14 years ago

Would you refer this provider to a family or friend? Yes, I'm going tell everyone about them. I absolutely love this place! After your appointment with this chiropractor, were you still skeptical that the treatment would be effective? Not at all! I was very confident when I left! Does this provider always take that extra step to make you feel special? Absolutely, they always make me feel like I'm their only patient. Did you spend a lot of time in the waiting room at this provider's office? No, my appointment started at the s... read more

Anonymous 

on Wellness

14 years ago

Was it easy to make an appointment with this provider? Yes Did this provider ever postpone your appointment? No, they never postpone my appointment Did they follow up with you after your appointment? Yes. 

Anonymous 

on Wellness

14 years ago

Was it clear that this provider takes pride in the appearance of his/her office? Yes, the office was well organized and taken care of Did you notice a foul odor when you arrived at this provider's office? Not at all, their office smelled fantastic! Was this provider's staff friendly? Yes, they went above and beyond 

Anonymous 

on Wellness

14 years ago

Was this provider sympathetic to your situation? Yes! They went above and beyond to make me feel special and respected Did this provider wear an obnoxious cologne? Not at all, their cologne smelled great Did this provider leave you unattended for an extended period of time? I was left alone for a while, but it wasn't too long 

Debra 

on Wellness

14 years ago

I was given a polite greeting when I walked in. It was nice to be acknowledged. They have really great customer service here. They always put their customers first, regardless of the situation. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Their prices were very fair. The level of care you get for the price is outstanding. Kelly was very interested to make me feel relief... Thanks Kelly. 5/23/11 

Anonymous 

on Wellness

14 years ago

Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Does this provider adhere to the customer is always right policy? Absolutely, the customer is always right here Was it easy to make an appointment with this provider? Yes! It was effortless! Did this provider prominently display their diplomas or business license? Definitely! I saw it as soon as I walked in! Is this provider easy to reach in an emergency? Absolutely! I can always count on them 

Anonymous 

on Wellness

14 years ago

Were the chiropractor's hands uncomfortably cold during your treatment? No, they were fine Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Was this provider sympathetic to your situation? Yes, they were sympathetic and caring 

Anonymous 

on Wellness

14 years ago

Did this provider exaggerate his/her or abilities? No, they went above and beyond what they told me they could do 

bev 

on Wellness

14 years ago

When comparing them to others I have visited for the same condition, they are among the best I have seen. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always take th... read more