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Keller Oaks
- Apartments
- Carrollton, TX
About this business
Location details
2121 Marsh Ln, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter This apartment has the potential to be great thanks to the looks of the inside BUT it’s impossible to get into contact with the office. Emails are ignored, calls are ignored and even work orders. Move in was a nightmare! Wasn’t even cleaned, dead bugs, live roaches, AC can’t get below 75 and stays running, broken fan pulls still not fixed and the there’s a leak since move in in our master closet. Whole carpet stays wet. Moved in on the 31st of July, it’s August 18th and still nothing resolved and or fixed. On... read more
Business response:
Shelly, we're sorry to hear about your experience and the issues with communication and maintenance. We appreciate your feedback and are committed to addressing these concerns. We will reach out this week to see if we can help with the issues you mentioned above. If we miss you, will you please call us at (972) 534-2860 or swing by our office so we can talk with you in person?
Verified Renter No issues really. Wish we had more amenities is for the price pay but other than that people are quiet friendly office is nice but I really do wish we had like a clubhouse lot of apartments in the area. Have game houses where there’s like an Internet you can use pool tables. I wish we had something like that or we had a pickle ball court.
Business response:
Thank you for your feedback! We're happy to hear you enjoy the community and appreciate your suggestions for additional amenities.
Verified Renter I have lived here 10 years now and still going. It’s a nice quiet community and has all I need. It’s just a hop, skip and a jump to restaurants , shops and grocery stores. That’s why I’ve been a long time resident. It’s perfect for me.
Business response:
Thank you for your feedback! We're glad to hear you've enjoyed living in our quiet community and appreciate its convenient location.
Verified Renter Not a very good experience, I'm sorry to say. I think it's very likely that I won't continue. Not a very good experience, I'm sorry to say. I think it's very likely that I won't continue.
Business response:
Thank you for your feedback. We apologize for your experience and would appreciate the opportunity to address your concerns if you contact us directly.
Verified Renter Todo el proceso fue muy rápido, eso me gustó, y las señoras de administración son muy amables, el complejo está bien limpio y ordenado eso me agrada ya que una tiene niños, y el apartamento por dentro está bien bonito, gracias
Business response:
Gracias por tus amables palabras! Nos alegra saber que disfrutaste del proceso rápido y que encuentras el complejo limpio y ordenado.
Verified Renter Es un lugar muy bonito, en una área muy segura, muy aseada y me gusta que no dejan que la basura se acumule tanto. Los de la oficina son muy amables pero lo único que veo que si necesita mucho trabajo es el área de las lavanderías.
Business response:
Gracias por tus comentarios positivos sobre la seguridad y limpieza. Apreciamos tus observaciones sobre el área de lavandería y trabajaremos para mejorarlo.
Verified Renter Muy rápidos y eficientes! Amables, ha sido de los mejores lugares. Todo siempre está muy limpio, es un condominio demasiado agradable, feliz de ser parte de Keller oaks!
Business response:
Gracias por tus amables palabras! Nos alegra saber que encuentras nuestro condominio limpio y agradable, y que estás feliz de ser parte de Keller Oaks.
Verified Renter Muy bien son excelentes servicios en mantenimiento y dan bastante ayuda si tienes un problema en el apartamento muy recomendables excelente servicio
Business response:
¡Gracias por tus amables palabras! Nos alegra saber que estás satisfecho con nuestros servicios de mantenimiento y la ayuda que brindamos.
Verified Renter Been great while I’ve been here most everyone here is nice and the community isn’t that noisy which is nice. Wish we had more Amenities or if the gym was a little better but I also understand people break things.
Business response:
Thank you for your feedback! We're glad to hear you're enjoying the community and appreciate your suggestions regarding the amenities.
Frequently asked questions about Keller Oaks
How is Keller Oaks rated?
Keller Oaks has a 3.4 star rating with 329 reviews.
When is Keller Oaks open?
Keller Oaks is open now. It will close at 5:00 p.m.
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