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Rob K. Rob purchased the business from his father and became President of Keller Ford. The dealership has been a participating member of the Grand Rapids Area Chamber of Commerce since 1982 and the Better Business Bureau since 1985. Keller Ford Kia and the Keller Family have committed their resources to West Michigan for 45 years.
3385 Alpine Ave NW, Grand Rapids, MI, 49544, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 7:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
If you have a Ford call Drew Hubert at Keller Ford. It will be fixed the first time compared too the other ford dealer that say that is normal or it is in the specs. Tom Boss is legendary modest technician that will fix it. Dustin the service manager is also the best! Matt Sunderlin getting his 2017 Ford Cmax fixed right the first time.
Keller Ford is the worst dealership possible! I have purchased new **** vehicle my entire life. Even purchased a new 2017 Mustang from this dealership. Brought a vehicle there for body work and it sat there for 7 months. Some because of parts issues but mostly because of lack of employees and just plain dropping the ball. The owner of the dealership could care less. The Controller of the company could care even less. They single handedly cost us $7,000.00. A thousand dollars a week because we could not sell it while it sat i... read more
Very unhappy with Keller Ford... (1) My 2007 Ford Fusion's A/C was not working. Keller Ford's maintenance people spent several hours diagnosing the problem. They recharged the A/C system; charged me for this and it did not correct the problem - the car did not need refrigerant as there were no leaks. (1.1) Their conclusion was that the PCM card required replacement. The estimate of that fix was $1,200.00. (1.2) They charged me $306.30 for the diagnostic work. I paid the $306.30 in cash and declined another $1,200.00 for the ... read more
Business response:
this repair was from aug of 2017 and we never heard back from the customer. i would love to have someone contact me.
Keller Ford, Inc. has a 4.6 star rating with 2,819 reviews.
Keller Ford, Inc. is closed now. It will open tomorrow at 7:30 a.m.
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