This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
2135 Plainfield Ave NE, Grand Rapids, MI, 49505, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Very disappointed. We had a hail storm roll through our neighborhood and damaged more than half the neighborhood roofs. Homeowners that have State Farm in our neighborhood are having to pay out of pocket or receiving little too no money to do a complete repair to their roof . Thanks State Farm for taking our money since 1996 and for not being there when we really needed you most.
Horrible customer service. Been a loyal customer for years... my hours had been cut from work due to I work in a pharmacy and around summer hours people dont get sick. Was told I had 3 partial payments that I exceeded. I tried to keep up wanted to make a partial payment of $280 on August 2nd and August 16th make the other half payment. I had to make 90 percent of my bill of what I was told. Had to put in a request to the 800 number on August 4th. Checked back the status on August 7th and was told they couldn't find my ticket... read more
I have been with State Farm for around 20 years. I previously have had a good experience, but I don't know what happened with them recently. If I could give zero stars, I would. I hit a deer 2 weeks ago. Since then, State Farm cancelled salvage because they "couldn't locate the vehicle" despite me AND the tow company confirming the car's location at least 3 times. Do you think they called and asked me again- where is the car? Nope. At the 2 week mark, no one has reached out since they initially called me the day after the ac... read more
Not honest people! I don’t trust them or recommend them to anyone because they’re liars
I was rear ended by a State Farm policy holder on March 3, 2023. State Farm took full liability for the accident. I was told to take my car to ****** Auto and Glass for the repairs. I dropped the car of and was told the repairs would take 3 weeks, they called 3 days later that the car was done. When I picked up my car they painted the bumper a different color and never repaired the other damages. My trunk doesn't close and they broke parts taking my car apart that they put back together with black tape. I called SF and was t... read more
The WORST company ever! If I could give less than 1 star I would. Horrible customer service, management team who doesn’t call you back and refused to speak to customers. They left me paying for my own rental due to their lack of urgency, it took them a month to send someone to even look at my car. I filed a complaint and then they denied my claim 1 hour after filing a complaint. Mighty convenient, they never called to give me updates, I had to call in twice a week to see what was going on with my claim. I will be switching t... read more
If you are looking for an insurance company that will help you with claims if something happens, stay away from State Farm. We had a sudden and accidental hot water pex pipe to burst inside our walk-in closet wall. State Farm would not pay for the repair to stop the leak. Also, State Farm would not pay for rerouting of the plumbing lines to keep a leak from happening again. All sheet rock work torn out to do a reroute of plumbing lines was not covered either under your replacement costs. We feel that State Farm should have c... read more
I have no traffic violations or any accidents and yet my bill went from from 76 dollars to 113 dollars a month with no explanation as to why I am paying more.
Horrible claims service. They will screw you !! Dont go with them
Keith Alexis - State Farm Insurance Agent has a 1.2 star rating with 1,563 reviews.
Keith Alexis - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com