Keith Alexis - State Farm Insurance Agent

Callie M 

on BBB

a year ago

Absolutely disgusting behavior from this company. Good luck filing a home claim for anything with them you will be responsible for not only your deductible but 90% of the work that is done State Farm tries to not cover anything and everything that they can get away with. Say something is a few years old in your home we’ll guess what if it’s damaged by water or lights on fire your screwed because this company will try and deduct the fact that it’s old from the estimate. This is how they play it with every single thing. I will... read more

Maria B 

on BBB

a year ago

Great Customer Service!!! Andrew from State Farm not only save me money, he also made sure that I completely understood my auto insurance policy. Andrew was very patient with me and answered all of my question. I will definitely recommend State Farm to all my family and friends. Thank you, Andrew. 

William B 

on BBB

a year ago

State Farm IS THE WORST INSURANCE COMPANY. Right next to ********. I am a contractor that specializes in insurance restoration. State Farm is now saying that they don’t care if a roof is unrepairable and that they don’t care if shingles are discontinued that they are not paying for replacement. And not just roof claims. State Farm pays for water damage but somehow does not pay for water mitigation or mold when it’s a direct result of storm damage. My mind is blown I have never seen anything so crazy. The sad part is all the ... read more

Caroll R 

on BBB

a year ago

I have had Statefarm insurance for the last two yeas for our house and cars. I have not had to file a claim with them. We haven't had any claims for our cars in over 10 yrs and have never filed a claim for our house. We recently had an accident which was a hit and run. No fault to us, and Statefarm has made this process the most difficult process. We will be cancelling our policy once we have our vehicle fixed and will never use Statefarm again. They have very rude employees and the worst customer service I have ever receive... read more

Sally J 

on BBB

a year ago

I’ve had many different insurance companies over the years, but I’ve never had to deal with one like this. In the last few months. I’ve had two issues that state farm has completely dropped the ball not to mention borderline committed fraud. I had a fender, bender and, of course exchanged insurance information. Come to find out they wanted to say that I was not insured when in fact, I was my agent took a payment from me two months instead of the one, so therefore, it looked like I did not pay one month, when in fact, in one ... read more

Julie F 

on BBB

a year ago

A state farm customer ran a red light and hit my car. $4600 worth of damage they won't pay which is crap. I sent them a video with proof that she went through the light and a picture showing she hit me and they are still declining to pay. I will make sure everyone knows not to do business with state farm. Horrible company. I told me I need more evidence..like what. I couldn't get a witness bc I was trapped in my car bc their insured doesn't know how to drive and likes to lie 

Andre J 

on BBB

a year ago

I want to express my utmost satisfaction with the exceptional service provided by Gregory G****** and the outstanding team at State Farm. Recently, I encountered a significant issue when a computer error erased my vehicle from the profile, leaving me in a distressing situation requiring urgent roadside assistance. Despite initial challenges with the low-tier service, Mr. G******** proactive and dedicated approach truly stood out. Upon explaining my predicament, Mr. G****** swiftly took charge of the situation, going above an... read more

Kayla B 

on BBB

a year ago

Our rates are clearly not based off of our driving. Our rates have recently take a very large increase on our two daily drivers. Neither of us have a record. Only one of us have had a claim and it was years ago. When asked, State Farm claimed inflation, yet no one else in our family is experiencing this. Inflation effects everyone, not just select people. Very coincidental that our rates took a hike when State Farm announced that they would no longer be providing homeowners insurance in **and **. I have a strong belief that ... read more

Graciela M 

on BBB

a year ago

Horrible insurance company never get a answer when trying to call regarding a claim doesn’t want to pay homeowners who pay their premiums for a roof that is clearly damaged never responds to emails would not recommend at all!