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Keepsake Floral Inc.

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4.9
65 reviews
|Florists|Orlando, FL 32803 United States

724 Brookhaven Dr, Orlando, FL 32803 United States

(407) 898-5992

https://www.keepsakefloral.com/

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About

About Keepsake Floral Established in 1994, Keepsake Floral, Inc is the Nation's premier floral preservation services provider and has been recognized by and featured in consumer publications such as Martha Stewart Weddings, Modern Bride, Bridal Guide, L.A. Brides and Grace Ormond's Bridal Productions. The company's flower preservation expertise has also been noted by numerous floral trade publications, as well as Lifetime Television's Weddings of a Lifetime and Orlando Wedding TV. Serving clients with special event flowers nationwide, Keepsake Floral offers brides the ability to keep their actual wedding bouquet! * Keepsake Floral prides itself on quality and individualized attention, allowi

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4.9
65 reviews
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Featured
Kaitlyn G. review for Keepsake Floral Inc.
Kaitlyn G. on BBB

5 years ago

09/28/2017, 06:24 AM
Six months and EIGHT HUNDRED+ dollars later, I receive my flowers in the WRONG FRAME. Additionally, what you get is absolutely not worth the money. Eight hundred dollars for old flowers in a frame, and you can't even get the frame order right? Quality is not good and the flowers definitely look dead and nothing like they did in my wedding pictures. Completely disappointed.
Business Response:

This client posted this comment before even attempting to contact us to discuss her dissatisfaction and concerns. We spoke with her for the first time since she received her finished product on September 29 and assured her that we would work with her to make modifications to her keepsake to alleviate her concerns. She was very satisfied with that. We are scheduled to meet with her next week. We always work with our customers to ensure they are happy as possible with their custom keepsakes, but we cannot respond or know that a customer is dissatisfied until he or she contacts us.. Had she contacted us before posting here, she probably never would have posted this comment.

Respond to negative reviews
VerySilent B. review for Keepsake Floral Inc.
VerySilent B. on Citysearch

7 years ago

09/16/2015, 01:20 AM
We love seeing the beautiful bouquets you create!
Violet F. review for Keepsake Floral Inc.
Violet F. on Citysearch

7 years ago

09/01/2015, 02:31 AM
Love the photos! Beautiful! It was a joy. Thanks preserving the beautiful bouquet we created!
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Sterling B. review for Keepsake Floral Inc.
Sterling B. on Yellow Pages

7 years ago

08/18/2015, 04:31 AM
Received my bouquet resemblance this week! It's a gorgeous reminder of my special day
Im Freee X. review for Keepsake Floral Inc.
Im Freee X. on Citysearch

7 years ago

08/18/2015, 02:19 AM
Received my bouquet resemblance this week! It's a gorgeous reminder of my special day
Caren D. review for Keepsake Floral Inc.
Caren D. on Yellow Pages

7 years ago

08/13/2015, 06:16 AM
Dana:) Molly Neidlinger's bouquet and boutonniere turned out so beautiful! Thanks for sharing :) You have the best product!! Love sending my Bride's your way!
Murray M. review for Keepsake Floral Inc.
Murray M. on Citysearch

7 years ago

08/13/2015, 02:29 AM
Dana:) Molly Neidlinger's bouquet and boutonniere turned out so beautiful! Thanks for sharing :) You have the best product!! Love sending my Bride's your way!
Clo L. review for Keepsake Floral Inc.
Clo L. on Citysearch

7 years ago

08/06/2015, 05:57 AM
My shadow box came in today! I absolutely love them! Thank you all so much for the lovely arrangement.
Bw A. review for Keepsake Floral Inc.
Bw A. on Yellow Pages

7 years ago

08/06/2015, 05:33 AM
My shadow box came in today! I absolutely love them! Thank you all so much for the lovely arrangement.
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