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Kay Jewelers

4.6

About this business

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wi... read more

Location details

5600 Harvey St Suite 2032, Suite 2032, Norton Shores, MI, 49444, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6143 reviews
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Samantha Justian's profile image
Samantha Justian 
4 years ago

The Manager is EXTREMELY inconsiderate, unfriendly and unhelpful. I’ve had to send my beautiful ring out to have the same thing fixed 4 times in 5 years. 2 of which where 3 months apart, yes there repair lasted 3 months. She said that gold is weak and things happen and that my ring needing repairs 2 times in 3 months is not considered excessive. Probably because she doesn’t have to go without a ring yet again for 2-3 weeks. All she was willing to do after all of this trouble … See more 

Samantha Justian's profile image
Samantha Justian 
4 years ago

The Manager is EXTREMELY inconsiderate, unfriendly and unhelpful. I’ve had to send my beautiful ring out to have the same thing fixed 4 times in 5 years. 2 of which where 3 months apart, yes there repair lasted 3 months. She said that gold is weak and things happen and that my ring needing repairs 2 times in 3 months is not considered excessive. Probably because she doesn’t have to go without a ring yet again for 2-3 weeks. All she was willing to do after all of this trouble is send it to be fixed again. I can’t believe she ... read more

Jay Roggero's profile image
Jay Roggero 
recommend  Recommended
5 years ago

bets prices, Sara and the staff she has at Lays are top Notch!!! best customer service in the industry! 

Kelsey Belinger's profile image
Kelsey Belinger 
recommend  Recommended
6 years ago

Although I wasn't able to be helped because of progressive leasing. Sara was absolutely amazing, she did everything she could to try and help. Her customer service skills were some of the best I've seen. 

Amanda Armstrong's profile image
Amanda Armstrong 
10 years ago

One of the best Kay Jewelers I have been to! They are always very helpful. 

Jennifer Carpenter's profile image
Jennifer Carpenter 
11 years ago

Frequently asked questions about Kay Jewelers

How is Kay Jewelers rated?

Kay Jewelers has a 4.6 star rating with 143 reviews. 

When is Kay Jewelers open?

Kay Jewelers is open now. It will close at 6:00 p.m.  

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