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We're proud to be one of America's oldest tire dealers. Since 1908, we've been serving families across the Lancaster, OH area
410 N Memorial Dr, Lancaster, OH, 43130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Did work and charge double at completing the work!!!!!!!!
Business response:
We have a brand wheel for 6 months you didn’t pay The Cadillac you never brought the wheel back Last install 4 tires for 100 and 60 for sensor and you got a used 15 and you want to complain I’m sorry but do us a favor and never come back
They did a great job and the tire installers were pleasant considering my appointment was bright and early.
Business response:
It was our pleasure to welcome you for your appointment, Robin! Thank you for choosing us, and for setting aside a moment to compliment our work.
they have good prices and good customer service
Business response:
Thank you so much for your support online and in person, Brian! We work hard to provide our guests with exceptional service and value, so your kind remarks mean a lot to our team.
I have used Katz tire in Lancaster three times in the last couple years . Excellent selection , great customer service and choices for financing . James , the manager is very helpful and has been with Katz for a long time . Highly recommend contacting James at Katz for all your tire / rim needs.
Business response:
Thanks for sharing such positive remarks, Míchele! We take pride in treating our guests fairly as well as offering great and prompt service! We hope to assist you with any future tire repairs you may need! Thank you so much!
I bought a new 2021 Tundra 1794 edition and had it lifted, on 12-29 20 the guys at Katz tires helped recommend a size and stated tires would be on 12-30. And they would call me. They called around 10:30am on 12-30 stated tires just arrived and I could come in any time. I arrived about an hour later, they started immediately on my tires and around 30-40 minutes they had me done. I would highly recommend Katz tire in lancaster ohio. BIG THANKS TO JAMES AND HIS STAFF, very respectful and professional AND GREAT CUSTOMER SERVICE ... read more
Business response:
Billy, we endeavor to offer nothing short of outstanding, professional experiences, and we're honored to be doing business with you. Thank you so much for your high recommendation, and we look forward to your future visits.
They quoted me $800 one day, two weeks later I had the tires mounted and they charged me $900 for the same tires, I even had the written estimate , yet I like the tires.
Business response:
We are so sorry for the confusion and inconvenience. When we quoted you, we quoted you for 275 55 20 which cost 800 vs what you purchased Saturday, which are 285 55 20 (900). Though there is a slight difference in size, those tires cost more. We apologize for the confusion and appreciate your input and business, without customers like you, we would not be able to grow. If you any questions or concerns please call on my cell 614-218-0442. Thank you!
They always give us great deals. And great tires. Was there getting new tires yesterday and the crew was so friendly and kind. Won’t go anywhere else. My whole family goes here.....
Business response:
It's a privilege to be here for you and your family, Vickie! Thank you for your continuing loyalty, and please know that you can always count on us to provide friendly and helpful care.
Iv been using katz tires for 4 years now. Never had a problem out of them. They are fast and friendly and good priced on new tires.
Was in and out quickly. Very friendly. Only issue is the psi indicators were not reset so warnings are constantly telling us pressure is low. The dinging is annoying.
Business response:
Sorry for the inconvenience cyndi. If you could come by and ask for James and he would be happy to help fix the tire pressure light for you.
Katz Tires has a 4.8 star rating with 1,141 reviews.
Katz Tires is closed now. It will open tomorrow at 8:00 a.m.
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