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40 West Caldwell Street, Ste 120, Mount Juliet, TN, 37122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was it easy to find parking at this provider's office? Yes, it was convenient Was this provider sympathetic to your situation? Kind of, but I they could have been more understanding Did you have to wait long after you arrived for your appointment? I had to wait for a little while.
Did this provider prominently display their diplomas or business license? Definitely! I saw it as soon as I walked in! Was it easy to make an appointment with this provider? Yes! It was effortless!
Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did this family doctor answer all of your questions? Yes Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Is this provider's business conveniently located? Yes, it is very conveniently located
Is this provider easy to reach in an emergency? Absolutely not. I was forced to call the emergency room. Did this provider ever postpone your appointment? No, they never postpone my appointment Did this provider have reasonable prices? Yes Was this provider argumentative or easily angered? No, they were very calm and understanding Did you leave the office feeling satisfied with your visit? No, I felt confused and uneasy when I left
Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Would you refer this provider to a family or friend? Yes, I'm going tell everyone about them. I absolutely love this place! Were the waiting room chairs comfortable at this family doctor's office? Extremely comfortable; I could have fallen asleep
What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has be... read more
Does this provider always put the customer first? Absolutely! They have some of the best customer service I have ever seen Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Did the staff make you feel uncomfortable when you called with questions or concerns? Not at all! They were happy to address every concern I had
Was this provider's office too loud? Not at all, it was very peaceful and quiet
Do you feel that you could have received better service somewhere else? Definitely not; I received the best service ever!
Katherine W Jones has a 3.9 star rating with 128 reviews.
Katherine W Jones is closed now. It will open tomorrow at 7:30 a.m.
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