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40 West Caldwell Street, Ste 120, Mount Juliet, TN, 37122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Did this provider seem well-trained and experienced? Absolutely, they were an expert! Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Is this business handicap-accessible? Yes, it was handicap-accessible Did this provider rush your appointment? No Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert!
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. It is obvious that their office is cleaned regularly. It was fantastic. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. I got an appointment quickly. I've never had to wait too long. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
Is this provider easy to reach in an emergency? Yes, they answered my call right away
Did this provider have an entertaining selection of waiting room magazines? Yes Were the waiting room chairs comfortable at this family doctor's office? Yes Did this provider ever postpone your appointment? Not at all! They always try to get me in as soon as possible
The folks at Dr Jones' office always go out of their way to make me feel special and respected, and were very sympathetic to my situation. In fact, once I showed up there thinking I had a mini stroke and was freaked OUT! They immediately recognized I was suffering from Bells Palsy after a wicked bout with the flu and yet, they were kind, gentle and respectful of my terrible fear. They don't cancel appointments and I don't spend half the day in their waiting room because they're "running behind" from overbooking, and better y... read more
Does this provider ever overbook appointments here? Sometimes, they should allow for more time in between appointments Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor
Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Were the waiting room chairs comfortable at this family doctor's office? Yes Are you going to visit this provider again? Without a doubt!
Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Was it easy to make an appointment with this provider? Yes Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Does this provider ever overbook appointments here? Sometimes, they should allow for more time in between appointments Did this provider have reasonable prices? Yes
Katherine W Jones has a 3.9 star rating with 128 reviews.
Katherine W Jones is closed now. It will open tomorrow at 7:30 a.m.
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