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Karoo

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3.8
121 reviews
|Optometrists|Atlanta, GA 30308

650 North Avenue NE #103, # 103, Atlanta, GA 30308

(404) 875-2766

https://www.eyecarecenteratlanta.com/

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About

We believe in making every customer of ours feel at home in our state-of-the-art office by taking a personalized approach to our patient care. Your family will experience our warm hospitality at each visit. Our eye clinic creates original designer eyeglasses for all ages. In addition to glasses, we also offer frame repair and custom frames. Stop in today!

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3.8
121 reviews
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Nidhi S. on BirdEye

2 years ago

09/25/2019, 11:59 AM
I visited them for an eye examination when I was visiting ATL few weeks ago. The front desk ladies need to keep their attitude in check. Overpriced services and premium. Despite repeatedly asking them to mail my prescription at my email address, took them 3 days and 6 calls to have it in my inbox. Their excuse was that they are pretty busy and can't email me my prescription. On top of that, I repeatedly told them that I was going to order my contacts/glasses ONLINE. They put excessive holds (totally out of line) on my insurance so when I actually ordered by contacts online, the order got declined. In my 7 years of using other eye care services provider, I have never encountered that issue. If you are that busy and soooo occupied to give your customers even 10% attention, please don't take on new customers. Simple.
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Adrienne Cain Alsandor on Facebook

2 years ago

07/03/2019, 21:02 PM
Love the entire staff at Karoo, but want to give a special thanks to Tanzia M. & Ms. Kim! They were very helpful throughout the entire process, always smiling & genuinely making me, as a customer feel special!! The location is convenient for me working in Ponce City Market & I got my glasses really quick!!!
Jevonne Stinchcomb on Facebook

2 years ago

04/22/2019, 01:45 AM
making people happy is a goal
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Kim Jones Kirkland on Facebook

3 years ago

12/03/2018, 01:34 AM
My husband and I visited the Ponce City Market location yesterday to shop for glasses. We were there for a few minutes and I even tried on a pair. At no point did the lady at the front desk speak to us. She didn't even say anything when we started walking out the door. Is this normal activity? if so, I won't be back. I tried to handle privately but you never responded. So now I am "sharing" my experience.
Lashonda Harris on Facebook

3 years ago

11/15/2018, 08:17 AM
Fantastic customer service! And so many options! They are lovely humans. ❤️
Alison Moore English on Facebook

3 years ago

05/05/2018, 01:31 AM
Love, Love, Love - the whole experience and I get so many compliments on my glasses. I'll def be shopping with them for a second pair.
Joseph Saia on Facebook

4 years ago

03/26/2018, 01:19 AM
This place is awesome, I had my first eye exam with Christiana and she was kind and upfront even after I decided not to get any glasses. I like to weigh my options, but I'll definitely be back for a pair!
Heidi Hays on Facebook

4 years ago

12/10/2017, 03:59 AM
Bizzell Palmer on Facebook

4 years ago

11/11/2017, 05:41 AM
Great experience. Loved the ladies at the front desk (super nice) and the physician (Dr. Cohen) was so helpful. Glasses and Frames (high index lenses) in stock!! Whohooo! Glasses were ready in under an hour....
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