Kaiser Permanente West Los Angeles Medical Center

Claudia D. 

on Birdeye

2 days ago

My experience in Delray Medical Center has been great  the care and professional staff members stand out from other facilities.  

Catalina C. 

on Birdeye

2 days ago

I had a very disappointing experience with Dr. Valerie Serrano. She showed little care or concern for her patients and made me feel completely unheard. Her attitude came across as dismissive and unprofessional, and it seemed like she was more focused on rushing through appointments than actually helping. I would not recommend her to anyone looking for a doctor who truly listens and cares about their patients’ well-being. 

Brandon B. 

on Birdeye

4 days ago

It's actually a long story but will give you the cliff notes. I used the Boynton location 5 years ago and no issues with the procedure, but the help and assistants were not good. Talked to some of my friends now and funny thing is they thought the same thing. Terrible follow-up and they just didn't care. So, I said wow look you have an office closer to me maybe I can go to that one. They fought me on it but finally said ok. Had an appointment Dr seemed nice. We tried to make the appointment for the procedure but that'... read more

Terry L. 

on Birdeye

3 weeks ago

Today was a day when grief for myself and my mother was covered up with a smile. A week after the burial of my mother, my body has collapsed with exhaustion from caregiving. And, like so many caregivers my health became compromised after months ( and years) of being responsible for the parent I so loved. Today after a week of many possible heart related symptoms, I was scheduled for EKG. The technician, a woman near my age still working, in the cardiology dept tuned into my grief, engaged with me with sensitivity, and spok... read more

Richard R. 

on Birdeye

3 weeks ago

I have had my hands and thumb treated by Portia twice in the past two years. i have always found her to be professional, knowledgeable and pleasant. She is a true professional. 

Aiden C. 

on Birdeye

4 weeks ago

Provider lacks empathy, I think she should reevaluate herself before judging her patients. Communication and compassion are severely lacking. The providers depth of knowledge should also be called into question. I wouldn't recommend this provider. 

Donna B. 

on Birdeye

a month ago

I'm reading all of these raving reviews about this awful place and it makes me wonder if we are on the same planet. The staff at this facility are so mean and nasty and vindictive and uncaring about the physical condition of the elderly that they are pros at damaging us before we even walk through the door. I had the worst medical experience of my life with them, in collusion with the SEES eye clinic just down the road. The administrator got a kick out of the distress she and her scheduler and anesthesiologist caused me, ... read more

Drac 

on Birdeye

a month ago

This provider should not be practicing medicine. Provider had absolutely no communication skills, and acts like it is a pain to do even the most basic tasks. I was never placed on the exam table for a full physical. Provider refused to fill alot of medications I had been stable on for years, she does not care about the physical or psychological harm, that may be inflicted by her new age brainwashed medical philosophy. I wouldn't let my horse be seen by this Provider, let alone a child or adult.  

Ginger M. 

on Birdeye

a month ago

10 / 10! The facility is clean & up to date, the staff is professional & friendly. I've had a great experience with this facility & would not hesitate to go back or refer a friend or family member.