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Kaiser Permanente
- Walnut Creek, CA
About this business
Location details
710 S Broadway, Walnut Creek, CA, 94596, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was interested in getting meds to help with overwhelming anxiety, but was told I had to do online educational group first. Then another group, then another. Groups are online and you are dropped into the group, not at the beginning but at whatever week the group is on when there's room for you. You get the information in a disorganized jumble that never truly makes sense. The presenters READ THE SLIDESHOW to you but dont expect any written materials to refer to or an in depth explanation. Total waste of a year and when I fin... read more
I wish they could helped, but… Awful 7 years experience XXXX
Because I don't trust Kaiser's mental health services, I have no support in mental health services. It's too difficult to get there anyways as Walnut Creek has very busy roads. The psychologist that I was assigned to was no help at all. He's always insisting that I do a group therapy that I refuse to do as I want to have therapy alone.
Call in holding time is too long. We keep calling and no one answers. We are placed on hold, and then kicked off after 12 minutes, sent to the voicemail, only to be told that the mailbox is full. Tough luck for us. Glad our call is important to them.
Frequently asked questions about Kaiser Permanente
How is Kaiser Permanente rated?
Kaiser Permanente has a 1.8 star rating with 8 reviews.
When is Kaiser Permanente open?
Kaiser Permanente is open now. It will close at 5:00 p.m.
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