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Kaiser Permanente
- Counseling & Mental Health
- Pleasanton, CA
About this business
Kaiser Permanente has one simple mission -- keeping you healthy. As a member, you get many services under one roof at most locations, 24-hour advice nurses who have access to your electronic medical record, and the freedom to manage your family's health needs anytime online or through our mobile apps. Over 11.8 million members choose us as their partner in health -- join us and thrive.
Location details
3825 Hopyard Rd #140, Ste 140, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish to express my concerns about the disconnect between Kaiser and my mental health vendor regarding support services beyond my virtual therapy sessions. I was surprised to find that there is a significant lack of clear communication between the two organizations. As a patient, it is extremely frustrating that my requests for assistance remain unaddressed. It seems to me that this is a systemic issue, with neither the Kaiser Mental Health team nor the outside vendor being fully aware of each other’s procedures. My patient... read more
I wanted to share some concerns about the disconnect between Dr. Madani at Kaiser and Two Chairs regarding support services beyond my virtual therapy sessions. I was surprised to learn that there appears to be little to no clear communication between the organizations. As a patient, I find it challenging and frustrating that my requests for assistance are not being addressed properly. It seems that there is a systemic issue where neither the Kaiser Mental Health team nor the Two Chairs team is fully aware of the other’s proc... read more
Their phone agent was more likely to be the reason for symptoms amplified for the past two weeks. Why do I have a make a call to a random idiot and ruin my day rather than just fill out a online form and make appointment？ To create jobs to uneducated and unlicensed or what?
First off I will let you know that I am writing a review on behalf of someone else so before they comment discrediting I went here by my name that is why. This place is the king of wasting your time and money they can't ever seem to get a hold of someone and they ask for so much information it's insane whenever your In therapy. I had one therapist that said I was on the spectrum not possible just more likely than not and when I tried to take it further she said she couldn't because she said "I had smoke weed in the past thre... read more
First off I will let you know that I am writing a review on behalf of someone else so before they comment discrediting I went here by my name that is why. This place is the king of wasting your time and money they can't ever seem to get a hold of someone and they ask for so much information it's insane whenever your In therapy. I had one therapist that said I was on the spectrum not possible just more likely than not and when I tried to take it further she said she couldn't because she said "I had smoke weed in the past thre... read more
Frequently asked questions about Kaiser Permanente
How is Kaiser Permanente rated?
Kaiser Permanente has a 2 star rating with 41 reviews.
When is Kaiser Permanente open?
Kaiser Permanente is open now. It will close at 7:00 p.m.
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