This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
JW Marriott Desert Ridge Resort & Spa Phoenix
- Hotels
- Phoenix, AZ
About this business
Specialties Located in the Sonoran Desert, the JW Marriott Phoenix Desert Ridge Resort & Spa is complete with luxury amenities, beautiful accommodations, fun recreation and delicious dining options. Our ideal location brings guests close to TPC Scottsdale, Cave Creek, the shops of Desert Ridge Marketplace and the Musical Instruments Museum. Our resort features five pools, a lazy river and waterslide, fitness center, Revive Spa and two championship golf courses.
Location details
5350 E Marriott Drive, Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Recommendeddrinks were expensive, too expensive. service at grill was slow. Roy's had good food.
Business response:
Dear Jane, Thank you for taking the time to share your comments. We are glad you had an overall pleasant stay with us, and you savored the food at our restaurant, Roy's Pacific Rim. However, we regret not meeting some of your expectations. Everything we do is aimed at providing an enriching guest experience, and we are grateful for the feedback that helps us improve. We appreciate you recommending us to fellow travelers, and we hope to see you again soon. Best Regards, Dominic Priola Guest Experience Specialist
- Great staff!!! - Great service!!! - Great accommodations!!! - Great weather 😎 ☀️ - and a real Starbucks on site! 😋
Business response:
Dear Lance, We are glad your stay was well balanced with enriching experiences around every corner along with our commitment to providing seamless and intuitive service. Thank you for recommending us to future travelers, and we look forward to your next visit. Best Regards, Dominic Priola Guest Experience Specialist
Felt like royalty. Beautiful grounds as well
Business response:
Dear Mireyda, Thank you for recommending our resort to fellow travelers. We are glad that your stay was well balanced with enriching experiences around every corner along with our commitment to providing inspired service and surroundings. We hope to have the opportunity to accommodate you again soon. Best Regards, Dominic Priola Guest Experience Specialist
Great place to stay!! Would come again!
Business response:
Dear Susie, Thank you for recommending our resort to future guests. We are glad that your stay was well balanced with enriching experiences around every corner along with our commitment to providing seamless and intuitive service. It is always a joy to hear you are excited about returning; we are looking forward to it. Best Regards, Dominic Priola Guest Experience Specialist
Everything is amazing, but the beds are to small.
Business response:
Dear Ionel, Thank you for recommending us to future guests. It is always wonderful to hear from our guests, and we are delighted you enjoyed your stay. However, we regret you were not completely satisfied with our beds. We want your experience with us to be seamless, so we hope to host you again so we can show you our commitment to craft and quality. Best Regards, Dominic Priola Guest Experience Specialist
Lazy River...Adult Pools, Tranquillity, beautiful grounds!
Business response:
Dear Doris, Thank you for your kind recommendation. It is always wonderful to hear from our guests, and we are delighted you were able to take advantage of our five sparkling pools, lazy river, as well as our inspiring surroundings. It was our pleasure serving you, and we hope to see you again soon. Best Regards, Dominic Priola Guest Experience Specialist
We love the lazy river and the beautiful grounds.
Business response:
Dear Claudia, Thank you for recommending us to future guests and for sharing your experience. We are delighted you had an enjoyable time and that you particularly loved our rejuvenating property and the relaxing lazy river. It was our pleasure serving you, and we hope to welcome you back soon for another outstanding experience. Best Regards, Dominic Priola Guest Experience Specialist
just getting started. I'll comment when we depart.
This place is amazing. have vrenhere 5 hours and alr e ady planning our next trip.
Business response:
Dear Cindy, Thank you for the wonderful feedback and for recommending us to future guests. We are delighted that our inspired service and surroundings exceeded your expectations. Please enjoy the rest of your stay. Best Regards, Dominic Priola Guest Experience Specialist
Frequently asked questions about JW Marriott Desert Ridge Resort & Spa Phoenix
How is JW Marriott Desert Ridge Resort & Spa Phoenix rated?
JW Marriott Desert Ridge Resort & Spa Phoenix has a 4.6 star rating with 7,135 reviews.
When is JW Marriott Desert Ridge Resort & Spa Phoenix open?
JW Marriott Desert Ridge Resort & Spa Phoenix is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com