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JW Marriott Desert Ridge Resort & Spa Phoenix
- Hotels
- Phoenix, AZ
About this business
Specialties Located in the Sonoran Desert, the JW Marriott Phoenix Desert Ridge Resort & Spa is complete with luxury amenities, beautiful accommodations, fun recreation and delicious dining options. Our ideal location brings guests close to TPC Scottsdale, Cave Creek, the shops of Desert Ridge Marketplace and the Musical Instruments Museum. Our resort features five pools, a lazy river and waterslide, fitness center, Revive Spa and two championship golf courses.
Location details
5350 E Marriott Drive, Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was really feeling myself yesterday. Dressed cute, a bit of glam and a dash of sparkel........ Sadly bc of how I choose to dress I ran into many stares and homophobic people. I have never felt so unwelcomed/uncomfortable in a resort like I did yesterday. Do you know what its like to be ignored, avoided and turned away? I always try to be confident and not let others bother me but.... this hurts. I have used my voice and words until I couldn't speak anymore on why everyone deserves equality and apparently its still not enou... read more
Business response:
Hi Keith. We appreciate you reaching out and providing feedback on your recent experience. JW Marriott Phoenix Desert Ridge Resort & Spa stands firmly on inclusion and acceptance of all guests regardless of race, religion, sexuality or gender. We would like to speak with you further to understand more about this incident. Please send us a private message with your contact information so we can connect with you directly. Thank you.
PLEASE READ: My friend and I came to the hotel and Sadly because of how he choose to dress he ran into many stares and homophobic people. We have never felt so unwelcomed/uncomfortable in a resort. This resort is NOT lgbtqia friendly. From rude and quite frankly mean staff, awful bar, food and check in service to having people sneak pictures and pointing at me. This resort is not a safe place for the queer community. The valet proceeded to spit on his car in the middle of a pandemic. Do yourself a favor and go somewhere that... read more
RecommendedAll good...................
Business response:
Dear Michael, Thank you for your kind recommendation. We are glad you had an enriching experience, and we look forward to your next visit. Best Regards, Dominic Priola Guest Experience Specialist
Great, we were here for the restaurant call our great service at Estero people , drinks, location
Business response:
Thank you for the kind words, Trina! We hope to see you again soon.
We love the JW. Great place for families to relax
Business response:
Dear Ryan, Thank you for the warm compliments and for recommending us to future guests. We are delighted you and your family enjoyed your visit, and we hope to see you again soon. Best Regards, Dominic Priola Guest Experience Specialist
Awesome experience. Well maintained and family friendly
Business response:
Thank you for the high praise, Benjamin! It means the world to our team.
Incredible customer service! Beautiful property, amazing golf, and awesome pools! A must stay!
Great place to unwind and relax.
Business response:
Dear Geremy, Thank you for letting us know you had an enriching stay. We appreciate your recommendation and we look forward to your next visit. Best Regards, Dominic Priola Guest Experience Specialist
Great staff in twenty6 and a beautiful resort location
Business response:
Dear Michael, Thank you for recommending us to future guests. We are glad you loved our location and that you were impressed with the service provided by our associates at TWENTY6. We appreciate your generous review and look forward to your next visit. Best Regards, Dominic Priola Guest Experience Specialist
Frequently asked questions about JW Marriott Desert Ridge Resort & Spa Phoenix
How is JW Marriott Desert Ridge Resort & Spa Phoenix rated?
JW Marriott Desert Ridge Resort & Spa Phoenix has a 4.6 star rating with 6,948 reviews.
When is JW Marriott Desert Ridge Resort & Spa Phoenix open?
JW Marriott Desert Ridge Resort & Spa Phoenix is closed now. It will open on Monday at 9:00 a.m.
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