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Justified Appliance

3.5

About this business

Location details

17455 Farm to Market Rd 529, Houston, TX, 77095, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5456 reviews
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Ron K.'s profile image
Ron K. 
4 years ago

I bought a freeze from them 10/10/2019 and it stop working 3 times is 19 months. They charged me all 3 times to repair the freezer After the third time I asked them to come pick it up and haul it away. I never heard back from them . Don’t trust what they say!!!! 

francis k.'s profile image
francis k. 
6 years ago

This is the worst place to buy used appliances. Delivery of my appliances was 4 hours late. They did not call to let me know it was running 4 hours . My dryer broke down the second day. I called them and they said they would pick it up for repairs on Thursday between 2 to 5pm. I took off work early half a day so I could be there. At 5.30pm no one came. I called them and they said they were running behind and would pick it up Friday 10 am to 2pm. On Friday tat 2.30pm they called me up and said it I would have to pay $75.00 fo... read more

Lena T.'s profile image
Lena T. 
6 years ago

This place is a scam!!! Purchased a freezer from them. Three months after purchasing, my freeze went out. Even with warranty took 11 days for them to come out(everything went bad). Owner is VERY rude, and really doesn’t want to help unless your buying something. Don’t waste your time or money. You may think your getting a great deal, but ends up costing more in the end.  

Marcus H.'s profile image
Marcus H. 
6 years ago

This company is a complete joke if you want to be scammed out your hard work and money come here all they do is get old appliances from the customers and try to fix them and resell them then when you call them out for they so call three year warranty the store manager Lorenzo will talk to you stupid and keep putting you on reject when you call him they also will charge you a $70 fee just to come out there if you want to be scared after the heart and money come there 

Oladipo F.'s profile image
Oladipo F. 
6 years ago

Let me start by saying this is the worst company i have ever done any kind of business with. The sale and installation portion was good and efficiently performed but 5 months down the road, both the fridge and washing machine broke down and they wanted to charge me 140 to fix both items(yes folks, there is a $70 per item charge to fix their items), when their receipts and policy states that it is $70 per technician trip so why do I have to pay twice for one visit?! Then the person who was scheduled to come pick up the items ... read more

Dawn H.'s profile image
Dawn H. 
6 years ago

The absolute worst. We've been battling with these people since May. We purchased a refrigerator from them back at the end of May, and from about the first week after we bought it we had issues with it over and over again. Their customer service after we had issues with the unit was horrible. Sometimes they wouldn't get out to "fix" the unit until a week or so later. This of course means that we lost food every time. Costing us hundreds of dollars every time the fridge went out. In total it went out about 10 times. ... read more

Frequently asked questions about Justified Appliance

How is Justified Appliance rated?

Justified Appliance has a 3.5 star rating with 456 reviews. 

When is Justified Appliance open?

Justified Appliance is closed now. It will open at 9:00 a.m. 

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