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Joyce Buick GMC is a Buick and GMC dealership located in Avon. Joyce Buick GMC carries new Buick and GMC vehicles, as well as used cars and trucks, GM parts and service.
38039 Chester Rd, Avon, OH, 44011, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
When your salesman says he’s going to send something to the customer follow through with it and make sure it’s sent to the customer I do not like to be lied to and I did purchase a car there a few weeks ago
Business response:
Thank you for you for taking a moment to share your thoughts on your recent visit. At Joyce Buick GMC of Avon we pride ourselves on providing top-notch service and the experience you describe is not acceptable. We would like to research your situation and discuss available options to take care of your concerns, so please contact us directly as soon as possible. Joyce Buick GMC of Avon Team
Ryan Conway is the best of the best ! He was able to put me in the new 2021 terrain which I couldn’t be happier about. He is respectful, reliable, and overall a great guy. go up and see him 😊
Business response:
Hello Diana and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Ryan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Joyce Buick GMC of Avon Team
Jansen Taye was a fantastic sale rep and helped us pick out our dream car. George Morse
It went fast. Great service
Bought my first ever car rom a dealership this past week and I can’t say thanks enough to Ryan Conway for his professionalism! He made the buying experience very smooth, I never felt any pressure! The entire Joyce team has been superb! I will most definitely be coming back to buy future vehicles here!
Business response:
Your very welcome. Enjoy! I’m glad you had such a great experience.
Ryan Conway was absolutely fantastic to work with! He was able to get us the exact car we wanted at the right price. He truly went above and beyond our expectations to help us! True customer satisfaction. I will be recommending him to everyone!
Business response:
Brittany, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ryan went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Joyce Buick GMC of Avon Team
My Salesman Ryan Conway was awesome! He took his time answering my questions, showing me different cars and explaining features each one had. He made the normally stressfully process go smoothly. I would definitely recommend him and will definitely go back to him when my lease is up. Very happy with my new GMC Terrain.
Business response:
Thank you very much for your kind words. We appreciate the opportunity to assist and look forward to working for you again.
In my opinion they are not people worth dealing with.
Business response:
That is not the kind of experience we seek to provide, Bruce. Please contact us when you can so we can address this together. Joyce Buick GMC of Avon Team
My wife and I just bought an Acadia from Joyce GMC. Our experience with Ryan Conway and Don O’Toole was fantastic. Ryan was easy to work with and not pushy in any way. He worked to make sure we got what we wanted and were satisfied. Don O’Toole was great to work with in financing. He went through everything and helped us get the best deal. Great experience all around.
Joyce Buick GMC has a 4.5 star rating with 1,349 reviews.
Joyce Buick GMC is open now. It will close at 9:00 p.m.
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