Jostens

L M 

on Google

a week ago

Terrible company and customer service. They put patches on my daughter’s lettermans jacket that was paid for by the school after my daughter told them that she did not want any patches because we were getting them somewhere else. They told her to just put down what patches she would like so they had an idea and that if they weren’t paid for that they we wouldn’t get them. Now she has patches on her jacket and they say i have to pay $230 for the patches before she can receive the jacket. They claim that they never said that, ... read more

Kolya Kraus 

on Google

a month ago

Difficult to get in contact with. When you do go to the store, half of the time it is closed and the other half it doesn’t have what you bought. 

Ashley Lamborn 

on Google

2 months ago

DO NOT USE them. I highly recommend just ordering the cap and gown(only because there are no other options)and NOTHING MORE. I didn’t get my son’s graduation package till 2 days before his graduation. I asked for a refund and got the run around from the location in Amarillo and got lied to saying a refund is in the process when it wasn’t. I then called corporate to verify and got the run around from them as well. They also said I had to pay to ship the items back then I would get reimbursed and for not even half of what I pa... read more

Juanita Vidal 

on Google

3 months ago

Very friendly and service was fast. 

Jonathan Munoz 

on Google

3 months ago

Daughter is graduating on the 22nd of May, we had placed our order back in November, it wasn't processed until December. Still haven't received announcements and invitations and other items purchased from a package offered through them. We have called and tried speaking to staff, who apparently don't have any idea what is going on. The last time we spoke to someone at the Amarillo office, we were told the items should be here by the 24th of May. A lot of good that does seeing that she graduates on the 22nd. Asked about a ref... read more