John Moore Services

Jennifer S. 

on Citysearch

10 years ago

WHAT A JOKE!!! Our ac stopped working. If was a Sunday and it was HOT. We called John Moore to come out and look at it. First thing the technician said was we needed a new unit and they would charge $9,000. We laughed and called someone else. It went from $9,000 problem to $210.00. Again John Moore is a joke!!! Please don't use them! 

Scott s. 

on Citysearch

12 years ago

Got Moore, a lot more then was needed...The estimate was over $5,000 and the problem was a freon leak which was fixed for $800 

Kathleen S. 

on Citysearch

13 years ago

JOHN MOORE A/C – jOHN MOORE PLUMBING/ A.C. DOESN'T DESERVE ANY STARS. THEY ARE MONEY HUNGRY AND NOT SURE TECHS HAVE ANY TRAINING IN DIAGNOSING A PROBLEM WITH ELECT/ OR A,C,, DON"T USE THEM, OR YOU WILL BE "SORRY" I PROMISE.THEY ARE NEGATIVE ALL THE WAY----- VERY UNPROFESSIONAL--THEY ARE HORRIBLE FOR A/C SERVICE. ALL THEY WANT TO DO IS SELL YOU A BRAND NEW UNIT. TECHNICHIAN DIDN'T SPECIFY WHAT WAS WRONG WITH COMPRESSOR...ONLY WROTE AN INVOICE FOR A COMPLETE NEW A/C AND HEATING UNIT. THEY DIDN'T WANT TO SEND ME COPY OF INVOICE... read more

Janice Spencer 

on Citysearch

13 years ago

John Moore A/C Services - never again – This review is a long time coming, and so, I've cooled down and thankfully forgotten alot of the angst we went through. To get straight to the point, after many, many calls regarding our a/c and several visits by several "so called" technicians, we will never ever use John Moore A/C Services again. We definitely were ripped off, the problem kept coming back (remember, this past summer's temps were over 100). We have learned that the "big fish" with all the advertising isn't necessarily... read more

PatsyLou 

on Citysearch

13 years ago

helpful and understanding – The technician that came after hours was really patient and helped me understand what kind of problem I was having with my hot water heater. He didn't rush even though it was almost 8 pm. 

Wayne Ware 

on Citysearch

13 years ago

John Moore – You should NEVER NEVER use them - they will rip you off big time - again NEVER believe any thing they say - they replaced the cap can back later and repaleced it again for a wopping 695$ - like the one guy said a 25$ cap and 5 mins labor - they should be put out of bussiness 

UnhappyCustomer99 

on Citysearch

14 years ago

RIP-OFF – They charged me $400 for a part that I can buy on Amazon for $25. He said "but it also includes labor." The labor involved unplugging 4 wires and plugging them into the new capacitor. 5 minutes and it was fixed. Obviously these guys should get paid for their time, but $375 for 5 minutes of work is shameful. I will NEVER use them again. 

Cypress mom 

on Citysearch

14 years ago

Don't get ripped off... – They have one star since it won't allow negative stars. We called on a Friday night due to a leak that was spraying water into our attic and guest room. There was a small hole in a Pex pipe that runs from our hot water heater, and it was spraying enough water that we had to shut off the water to the entire house. John Moore came out and said that the fix would cost $8,000 since we needed to repipe the entire house. When asked if he could temporarily stop the leak so we could at least have running wa... read more

Weimtrainer 

on Citysearch

14 years ago

Run away fast – One word, RIPOFF. 5 year old A/C was making noise. 1st guy said it needed $1400 of assorted work to be "like new" for 5-7 more years. 2 hours after he got paid & left, the noise came back. New guy comes out and says the compressor is bad and that the whole unit inside and out must be replaced for $7000. When I asked about the $1400 I had spent just 2 hours before, he said it was an "unfortunate coincidence". Local and HONEST A/C installer says he gets calls from unhappy John Moore customers all the time as we... read more