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John Miles Chevrolet Buick GMC
- Car Dealers
- Conyers, GA
About this business
Come to John Miles Chevrolet Buick GMC and check out our complete Conyers new and used car inventory. We also provide a huge selection of GM Certified used vehicles. John Miles is your premier Conyers used car dealership, that’s why we offer all makes and models, you're sure to find the used car of your dreams at just the right price. John Miles Chevrolet Buick GMC, our founder, and his daughter Kim Miles believe that traditional family values combined with their new management team will provide even greater customer s... read more
Location details
950 Dogwood Dr SE, Conyers, GA, 30012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Horrible. I had a 9:00 am appointment for an oil change. I've been here for 2 and 1/2 hours and they haven't even pulled my truck in to get started. My time is money. The purpose of making an appointment is because you want to have a general idea of how long your wait may be. This is the absolute worst experience. I will never return and I would recommend that you stay far away as well. ******** ******, JD
Got my Saturn aura done at this location. I had my shifter part done . Its the part that makes the car go into drive park reverse and etc . I contacted the manger and she said once we do the work thats it in a rude tone . I dont have any family or friends so when I get a part done I expect it to work . I contact gmc corporate and sent my pictures to them and you can see the part is loose but I sent it to them . Fast forward the agent contacted **** miles for me to drop my car off and see the resolutions , but I asked if they... read more
Very disappointed in the service at this location. I drove 4.5 hrs from out of state to purchase a car at the price listed on their website and cargurus, to only be advised that price didnt include +$3,000 worth of dealer fees to be added at purchase. This is a bait and switch dealership, they advertise one price then add a thousands of dollars to the price once you get to the dealership. I will not do business with them again, BUYER BEWARE!!
Purchased this car in April 2022 and in June 2023 I took the car to **** Miles ***** bc the check engine light came on. I was told that there was a transmission problem that there was no communication going from the transmission to the gas pedal and to leave the car with them. They would contact me when they have found a mechanic to work on the car. July 3, 2023 I called and was told by ****** the manager of the service center that my car was assigned to a ************************* but he had left for the holiday and would c... read more
Purchased a 2022 GMC ****** 12 months ago.from **** Miles. At ***** miles 2 days ago it would not start. Called the service department and I was told that I would need 2 get the vehicle to them for diagnosing. I called ****************************** in Mc Onough Ga because it was closer to the vehicle. They told me since it was under warranty call GMC for the tow . Made the repair which was a recall and offered to pick me up. And they did not sell me the truck! I left a message with the service managers voice mail to voice m... read more
**** miles ***** in ******* are the worst. they are sorry and lazy. playing around with the manager in the service department that's why things can't be done. the customer service is horrible every time i attend they have new staff that place is horrible, and they have not concerned but only getting paid. they need to close down if you ask me who get some new owners' people that wants to work. i been without a car for a week dealing with their lies.
I hate the service center. She tells to many lies to a manager Don't go there please.
Business response:
****************** brought her vehicle in with a complaint of the vehicle pulls slow on acceleration. The technician diagnosed the vehicle as needing a transmission control module and wire terminals. Also in the process of diagnosing the vehicle ****************** was informed that she also needed a battery. ****************** was quoted $2927.90, ****************** agreed to the repairs. When the repairs were complete ****************** picked her car up. ****************** brought her vehicle back because she had a transmi... read more
5, I should've checked review ratings prior to agreeing to Service here. Our vehicle had to be towed back to John Miles Chevrolet 1 day after $$$ service. Additionally, we noticed an obvious part missing from the Vehicle. After notifying John Miles Chevrolet the next day, several follow up calls, and subsequent visit, still no resolution. Hopefully, we can speak with management and resolve this very disappointing issue soon.Update Week Later: No luck on a resolution. Just disappointing that we spent so much money here and we... read more
I also would give them a negative star rating if possible. Took my car for a $2,600 repair of the transfer case. Every time I would call for an update (because they never called me unless I ranted and made them promise) I would be placed on hold, several time for over half an hour when I would hang up and call back only to be told the person I was waiting for had left for the day. Anyway, besides the very poor customer service, I waited three weeks for a new transfer case which is understandable in the current times. When it... read more
Frequently asked questions about John Miles Chevrolet Buick GMC
How is John Miles Chevrolet Buick GMC rated?
John Miles Chevrolet Buick GMC has a 4 star rating with 1,968 reviews.
When is John Miles Chevrolet Buick GMC open?
John Miles Chevrolet Buick GMC is closed now. It will open at 9:00 a.m.
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