Joe Cool's Cooling & Heating

Mz Mo 

on Google

4 months ago

From Mr. Joe to Ms. Sherry to the installers of my new system everyone was SUPER AMAZING. They all took time to explain and answered every question I have. They all were very welcoming and informative! As a 1st time home owner I feel a little more knowledgeable about the up keep of my new AC unit❣️ I wish Home Shield would’ve assigned them to me 1st, probably would’ve saved $2300 for a problem that was never fixed. JOE COOLING to the RESCUE❣️ Thanks Again Guys❣️ You now have a new client❣️ 

lamon scott 

on Google

2 months ago

I was assigned this company through my home warranty and it was an extremely poor experience. From the first introduction it was evident the technician was not an advocate for us as the home owners and warranty owners. Not only was he rude and dismissive but also gave a false report to the warranty noting that the root cause of not cooling was a pre existing issue. Mind you, he was the first technician to ever inspect the unit after the builder home warranty expired and before my home warranty expired I had a full inspection... read more

Dontrell Austin 

on Google

10 months ago

I can’t thank Sheri and Joe enough for saving us MONEY. I was told by 2 companies previously that our zone board went out and it was $1900 or $1400 with the other company. I talked with Sheri and told her what I was told by other companies being the issue. She was able to give me an estimate over the phone IF that was really the problem. I set up an appointment and Joe came out. After review, Joe stated it’s not the zone board, wiring is bad!! You talk about honesty!! Joe could’ve went with what I told him but he was HONEST.... read more

Aloysius Wijayanto 

on Google

10 months ago

Joe is incredibly trustworthy and knowledgeable. I'm glad my insurance company sent him for a second opinion. The other company, whom my insurance sent first, told me that I needed to replace my zone-board, which had only been replaced 5 months prior, as well as possibly something else. This was not covered by my insurance. Joe Cooling simply fixed the wire placement errors. Thank you so much, Joe; the heater is working great this cold winter. 

Christy Wing 

on Google

a year ago

Sheri and Joe from Joe Cool's Cooling and Heating are amazing! Joe is honest, knowledgeable, professional and handled our AC issue quickly and with great expertise. Unfortunately we had an issue with the previous company our warranty sent out, they said our AC needed things that it didn't, things they knew warranty did not cover and tried to make money off of us. Luckily we demanded our warranty company send out Joe Cool's and he knew just what the issue was and how to fix it! From now on we will only be working with Joe Co... read more