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JK Moving Services

4.5

About this business

JK Moving Services is the company you need for all your moving, storage and relocation needs. With a knowledge of what matters most, JK invests in the latest moving technologies, equipment, and processes to provide the most efficient and cost‐effective commercial and residential moving services. 

Location details

44112 Mercure Cir, Sterling, VA, 20166, United States

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4.51,994 reviews
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Daniel M's profile image
Daniel M 
4 years ago

The most dishonest moving company I have experienced in over twenty years of moving around the world as a military member. The packing crew on the first day, who were several hours late, stole money from my wife’s belongings. By mistake she forgot to secure the money; however, the gentleman packing her things in our bedroom didn’t have the honest and professionalism to notify her. Instead, like a theft, pocket the money. When we informed them of the loss, this company acted as if we were lying after paying them thousands of ... read more

Scott S's profile image
Scott S 
4 years ago

Stay Away!!! Did a virtual walk through of our home for an accurate estimate. He was able to see every room and took screen shots of everything that needed to be moved. Crew that came was inexperienced and didn't even know that it was a pack up and unpack in the same day. Their office didn't even provide them the correct info. Played on their phones, smoked all day. I called the salesman during the packing of our house to let him know what was going on and he said he would get back to me. Never heard from him. Move took 12 h... read more

Jennifer P's profile image
Jennifer P 
4 years ago

I received a quote for 3 movers at $75/hr. After a few hours the foreman suggested I add another mover to speed up the move. They sent a woman who packed boxes and took apart items that did not need to broken down. Anyway she worked 4 hours of the 8 hour shift. I paid that day and I have now been informed that I owe additional money because they are charging me for the full 8 hours for the additional mover. When I explained to the billing dept that was incorrect. I was told this was audited and that she would send me to coll... read more

Marcy R's profile image
Marcy R 
4 years ago

JK promised to move me into a house April 1st, when the previous tenant was moving out. They got here early and demanded that I rent a storage unit. I had to pay a second moving company and the storage unit to move me at the correct date. No compensation was provided. I had purchased insurance and received $200 towards a completely shredded mattress. I am looking at taking them to small claims court, but they are out of state. I would not use them again, needless to say. 

Business response:

Hello Ms. Roth, We are in review of your complaint and have been able to review and provide information. The information we provided in writing on 3/16 and again on 3/18 confirmed your delivery window of 3/26 - 4/3. The information was e-mailed on those dates and provided our links of vital information confirming your availability for all of those days. We notify customer's at a minimum of 24 hours prior to delivery. On 3/19 pre-move confirmation conversation was done via phone. At this time, the delivery spread, notice of a... read more

Frequently asked questions about JK Moving Services

How is JK Moving Services rated?

JK Moving Services has a 4.5 star rating with 1,994 reviews. 

When is JK Moving Services open?

JK Moving Services is open now. It is open 24/7. 

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