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Jingu House
- Japanese
- San Antonio, TX
About this business
Specializing in: - Restaurants - Party & Event Planners - Wedding Reception Locations & Services - Wedding Supplies & Services - Banquet Halls & Reception Facilities - Coffee Shops - American Restaurants - Asian Restaurants - Japanese Restaurants - Party Planning - Italian Restaurants - Mexican Restaurants - Caterers
Location details
3853 N St Mary's St, San Antonio, TX, 78212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I came to the Japanese tea gardens with my family to take graduation pictures and eat at this restaurant after. I came into the restaurant asking to use the restroom & to change into my second outfit for my photos. When i came out in a new outfit, the lady at the front chased me out griping about how I can’t change there because it’s a restaurant and place of business. Wow. First of all, there was no one in there. No one. Second , I was in and out of the restroom within 5 minutes & when I came in they had the nerve to tell m... read more
RecommendedExcellant service, treats and view
Beautiful gardens and huge pond with koi.
Business response:
Thank you for your recommendation 🙂❤️
I thoroughly enjoyed the teriyaki beef bento box!!
Business response:
Yay‼️ So happy to hear you enjoyed your meal 😊 come back & visit us soon
This place needs to go, tarnishes the image of the Japanese Tea Garden. I was there early in the morning doing a photo shoot. A gentleman approaches me with a beat up cell phone with a dirty square card reader attached. Asked if I had a photo permit, I didn't. He then proceeds to ask me for my credit card like nothing. First off, I explain that the approach was completely unprofessional, for one I don't know who this guy is and second the image is bad and makes me assume that this is a scammer. I don't mind paying for a perm... read more
Business response:
I apologize that this happened to you Joey. I will make certain that the staff is asking for photo permits in a professional matter and that all staff is on the same page when it comes to a photographer needing a photo permit. Please come back and visit the Tea Garden soon. Have a nice evening 🙂🌺
NOT AT ALL! I asked to use the bathroom & was told it's for customers only. so i said ok. I'll wait for you to open & be a customer. no sooner did i say this that they put up a sign saying the bathroom was out of order. Mind you, theres a wedding about to start. they began directing people to a port- a- potty in the parking lot.! the city needs to remove this place off of their places to see site. HORRID SERVICE! RACIST PEOPLE!
Business response:
Pat I am SO sorry this happened to you. Our restrooms were closed today due to a pipe busting overnight. I so apologize for the inconvenience. Please come back and visit us soon ❤️
Every time I go, I love the food, the atmosphere, and the service. If you have never been, just do it!
Terrible management. “Froilan/Fro-lawn” yelled at my wife and threatened me. The owner “Caryn” wouldn’t listen to my concerns and even hung up on me. Horrible customer service. Terribly rude and vindictive people....evil. The staff is poorly trained and can’t pass along simple messages or respond to questions about venue reservations in a timely manner. I can’t believe this place is still in business. The food is terrible. I can’t believe almost 2 years later, this eyesore still darkens the beautiful tea gardens.
Business response:
Jermaine we are so sorry to hear about your experience I will be contacting you shortly.
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Frequently asked questions about Jingu House
How is Jingu House rated?
Jingu House has a 3.8 star rating with 479 reviews.
When is Jingu House open?
Jingu House is closed now. It will open tomorrow at 10:00 a.m.
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