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Jimmy John's

2.5

About this business

Jimmy John's spend 6 hours prepping every day. We bake our bread in-house and slice our meats, cheese and fresh veggies by hand so that we can make you the perfect Freaky Fresh¨ sandwich. We deliver within 5 minutes of our stores and not farther to maximize freshness. That means if you're in the zone or in-store, you can always count on a Freaky Fresh¨ sandwich made Freaky Fast¨. 

Location details

10839 Broadway Ave., Crown Point, IN, 46307, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 9:00 p.m.
Tue10:30 a.m. to 9:00 p.m.
Wed10:30 a.m. to 9:00 p.m.
Thu10:30 a.m. to 9:00 p.m.
Fri10:30 a.m. to 10:00 p.m.
Sat10:30 a.m. to 10:00 p.m.
Sun10:30 a.m. to 9:00 p.m.
2.523 reviews
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Ted Bewley's profile image
Ted Bewley 
4 years ago

Just canceled my order after an hour and ten minutes of waiting. Manager didn’t even care, no apology. 

Business response:

We are sorry for your experience, that’s not how we roll. Please reach out to our customer service team here: http://bit.ly/JJsFeedback and we’ll share your feedback with the local store’s owner. 

Steve Martinez's profile image
Steve Martinez 
4 years ago

Learn how to make sandwiches correctly that you offer on the menu. have the management learn better customer service skills. Also, the delivery time of over 45 minutes I do not consider freaky fast. had ordered a pizza and it was delivered before the two veggies subs. I say freaky sad. 

Business response:

We’re very sorry for your experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback 

Shari A Boren's profile image
Shari A Boren 
5 years ago

We love jimmy johns. Since the Main Street one is closed, we have been going to the broadway location. Terrible service!! Employees are so unfriendly. Ordered 3 sandwiches last week, one was free with my rewards. The free one was supposed to be ham and cheese. The employees pieced together different breads and slapped 1 piece of cheese on it, no ham, just 1 piece of cheese. Terrible!!!! Won’t be going there anymore. 

Business response:

We’re very sorry for your underwhelming experience. Please send us the details on what happened here: http://bit.ly/JJsFeedback 

Laura Lunkes-Wilson's profile image
Laura Lunkes-Wilson 
5 years ago

Worst service ever! Ordered a Roast Beef Little John and I only got one slice of Roast Beef, no lettuce, hardly any cucumbers and mayo! No napkins and the delivery driver wanted me to meet him outside to get my food. I cannot leave my job without going thru temp checks again and I cannot leave until my shift is done, plus he left it at the wrong place, ignoring the directions and instructions on the order form! I will not be ordering from this location again! 

Business response:

We’re very sorry for your underwhelming experience. Please send us the details on what happened here if you would like to be contacted further about your experience: http://bit.ly/JJsFeedback 

Jill Zupan-Yuran's profile image
Jill Zupan-Yuran 
recommend  Recommended
6 years ago

Yesterday was the first time my daughter had Jimmy Johns at the age of 5. We do not frequent restaurants due to her severe food allergies. I decided to put my trust into Jimmy Johns which is hard to swallow. When I advised the cashier my daughter had a severe dairy allergy he immediately notified his staff that was on the assembly line. They immediately changed all their gloves, got new knives out, and placed paper all down the assembly line to ensure a safe work space. At this point I felt extremely confident in the employe... read more

Tony N-Guido Sarducci's profile image
Tony N-Guido Sarducci 
8 years ago

Apparently the "issues" people have pointed out have been addressed. I ordered a large quantity of sandwiches and condiments and whatnot. Not only was the order "spot on" the sandwiches were fresh, delicious, and ready to be picked up when they said so. Nothing but kudos to this establishment and its management/workers. Thank you for great service and quality for a guy visiting from California for a wedding. 

Jill Youngs Josephson's profile image
Jill Youngs Josephson 
8 years ago

I love jimmy johns. There isn't one where I live, so I drive a half hour to get to the crown point location. Purchased 5 sandwiches. All were terrible. Bread was hard/stale. Bacon was so tough I could chew it, tomatoes were smallest I've ever seen on a sandwich. Was not a happy camper. 

Business response:

Jill I'm really sorry if I let you down! That's never my intention. I always wanna give you a yummy sub and I appreciate your love and biz. Can you send me an email to facebook@jimmyjohns.com with your phone number and address? I wanna check this out. 

Steven Bailey's profile image
Steven Bailey 
recommend  Recommended
8 years ago
Drew Schuffert's profile image
Drew Schuffert 
8 years ago

I ordered 45 minutes ago and am still waiting.. I called 20 minutes ago to check if the address was right it which it was, and was told it will be there soon. It's a Tuesday, if it's busy tell me don't bullshit me. 

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 2.5 star rating with 23 reviews. 

When is Jimmy John's open?

Jimmy John's is open now. It will close at 10:00 p.m.  

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