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Jim M'lady Nissan

4.7

About this business

Location details

5656 Northwest Hwy, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.73,566 reviews
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JJ Mox Westphal's profile image
JJ Mox Westphal 
recommend  Recommended
6 years ago

I’ve gotten two cars here in the past 3 months and Russ helped me out a lot. He was very helpful with the process to go through. Made it painless. 

Estelle Foreman's profile image
Estelle Foreman 
recommend  Recommended
6 years ago

I'm not sure my service the last time was very disappointing. my last service they didnt do all the work I paid for, had to go back to the service desk twice in one visit. they left a filter in the floorboard of my car not changed. didn't fill all fluids. missed a check in the engine. offered a curious wash and brought my finished car back dirty. very disappointed with the service that day and they didn't care. 

Yolanda Turner's profile image
Yolanda Turner 
recommend  Recommended
6 years ago

Jeff was Awesome very knowledgeable! 

J'Nelius Jai's profile image
J'Nelius Jai 
recommend  Recommended
6 years ago

I just purchased my new 2019 Altima and let me just say this. This was by far the quickest process ever. Everyone that I worked with was hands down amazing. I just want to say you yet again made another satisfied customer. Thank you Shane, Randy, Scott and Brett! You guys are The GOAT!!!! 

Kelli Pinnello's profile image
Kelli Pinnello 
recommend  Recommended
6 years ago

I was only going to test driver a car. I was planning on waiting another 2 months. Russ was so good, honest, and knowledgeable and then quoted a great price. We left for lunch and I looked at my husband and said,”are we buying a car today ?” We went back in and bought it. M’Lady has followed up nicely too. 

Penny Downing's profile image
Penny Downing 
recommend  Recommended
6 years ago

I recommend that anyone wanting or needing a new car to check out M’Lady Nissan, they were very helpful in helping to find a new car and there service is outstanding, they’re really looking out for their customers, and after my oil change I couldn’t believe they even cleaned my floor mats. 

Raymond Alan Mobile's profile image
Raymond Alan Mobile 
recommend  Recommended
6 years ago

The M Lady service team truly puts the customer first. Sal and his team go out of their way to explain what needs to be done without trying to shove add ons down your throat. 

Lester Ballerine's profile image
Lester Ballerine 
recommend  Recommended
6 years ago

Good prices, friendly personnel,efficient. 

Tabatha Brouillette's profile image
Tabatha Brouillette 
6 years ago

bought a car last year told had warrenty on our vehicle, find out this year no warranty, they recently spilt oil all over my engine during an oil change, somebody sprayed water into my engine, screwing up my spark plugs, and ignition coil pack. out of 150+ on a car that only has 48000 miles. thanks i will never do business here again! 

Frequently asked questions about Jim M'lady Nissan

How is Jim M'lady Nissan rated?

Jim M'lady Nissan has a 4.7 star rating with 3,566 reviews. 

When is Jim M'lady Nissan open?

Jim M'lady Nissan is open now. It will close at 6:00 p.m.  

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