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Jim Gilmore - State Farm Insurance Agent
- Insurance
- Overland Park, KS
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11009 Metcalf Ave, Overland Park, KS, 66210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My 12-year old son I were stopped, innocently, at a red light on our way home from his school when we were struck violently from behind by a driver insured by STATE FARM. The impact of the truck that hit us caused our heads to smash against the headrests with such force that it caused the video screens to pop out resulting in our loss of DVD sound somehow. It also busted some internal mechanisms in the rear passenger seat which can no longer lay down. We are honest people and have no interest in defrauding State Farm for unr... read more
My husband hit a chunk of ice 11/2016 which broke oil pan causing turbo to go out and other issues with the car. Took 4 months and a lot of phone calls and miss truths on State Farms side to finally get the car fixed. Drove it 2 days and the throttle stuck called dealer who did repairs and on the way to take it back to them the throttle stuck again. They then installed a new turbo and documented the throttle but couldn't identify why it stuck. Gave the car back and less the 100 miles later it stuck wile my 17 year old son wa... read more
Business response:
May 12, 2017 Better Business Bureau 112 Harrison Peoria, IL 61602 Re: BBB Customer Review To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated May 5, 2017. While we cannot share specific details in this public response, our claims department contacted the complainant on May 10, 2017, to address his concerns, and we have reached a satisfactory resolution. Sincerely, Auto Claims Department State Farm Insurance Company
I've had mixed experiences with State Farm, some good, some bad. I see people complaining about them raising our rates, and they do do that. I'm not sure if they have valid reasons for charging more. Usually when I call about the increases, they claim that it is because more accidents are occurring in my district. I don't really believe this explanation. There have been times State Farm has been quite good in covering my misfortunates, but there are two experiences that left me either less than satisfied or very unsatisfied.... read more
I recently purchased a vehicle and 15 days later it was totaled. Be prepared as a paying customer to spend numerous days and hours ensuring that all concerned parties are submitting to the right agency/party the proper paperwork to ensure that your claim is in process, from the State Farm claims department to the Insurance adjustor, to the Lien Holder and even the Car Dealer that you received the vehicle from you as a paying customer will have to do all of the groundwork to ensure that they do their jobs. This business pract... read more
dont do business with state farm they keep raising our rates they blame it on getting sued
On April 16, I had to file a claim of vandalism. The sliding door to my home was smashed and glass was all over the place, inside my home and outside. In addition, I had to bedroom windows smashed where the same occurred with the glass. At first the representative stated there was nothing she could do to secure my home since it was Sunday and after 5pm. After disputing the situation she found out that she could send ******* ****** to my home who would be able to secure my property while I stay in a hotel. On Monday, April 17... read more
I purchased a vehicle so I could get around, as a caregiver My client has appointments to meet, she is 24/7 care so What ever vehicle we get I must make sure it's a 100% Minus wear and tear, our vehicle was chk out by dealer, And other establishments ***** **** ****** and serviced, And passed inspection, and discount tires , no leaks underbody excellent all done between August and November 2016, on November 8,2016 going down ********** **** ***h the right away, raining, State Farm client Coming out of a shopping center slam ... read more
Business response:
April 28, 2017 Better Business Bureau 112 Harrison Peoria, IL 61602 Re: BBB Case Number 6000391 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 21, 2017. While we cannot share specific details in this public response, our claim department management has contacted the complainant on February 14th, March 1st and April 4th, 2017, to discuss and address his concerns. State Farm has paid to restore the complainant’s vehicle back to its pre-accident condition. The complainant reque... read more
I loaned my car to a friend and she got rear ended, okay a big no no because she wasn't on the insurance but the level of crap I have had to go through this company is ridiculous. Yes they dropped me, TWICE. I had 3 cars I guess on 2 policies, really? Every couple of days for a couple of weeks after the accident someone from state farm was pestering me for my driver's information, haven't these people heard of the internet and information sharing. They wasted so much of my time, I gladly gave the info early on, but after a w... read more
This is in reference to Tracy Hough-Hunters office at *** ***** *** ** Council Bluffs Ia. VERY DISHONEST AND DECEPTIVE OFFICE. With all the options available today for insurance, customer service and Trust are at a premium. This office failed at both miserably. Called after a minor collision with a family member. I was considering my options to either pay out-of-pocket or file a claim. I called the office with very detailed information of the incident and all estimates. I specifically asked the possible ramifications of fili... read more
Business response:
April 20, 2017 Therese H******* *** ****** ** ********* ** *********3 RE: Better Business Bureau Complaint Dear Ms. *******y, Thank you for the opportunity to respond to the complaint you filed with the Better Business Bureau. We have previously replied to the Nebraska Department of Insurance. Please contact ********* Geis at the Nebraska Department of Insurance to review your complaint. As noted in our response to the DOI it is State Farm’s business practice to consider all claims history and MVRs in the underwriting of an ... read more
Frequently asked questions about Jim Gilmore - State Farm Insurance Agent
How is Jim Gilmore - State Farm Insurance Agent rated?
Jim Gilmore - State Farm Insurance Agent has a 1.2 star rating with 1,412 reviews.
When is Jim Gilmore - State Farm Insurance Agent open?
Jim Gilmore - State Farm Insurance Agent is open now. It will close at 5:00 p.m.
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