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Jim Cogdill Dodge Chrysler Jeep Ram is committed to the health, safety, and needs of our customers. Jim Cogdill Dodge Chrysler Jeep Ram is a new and used car dealership offering a full lineup of new & used vehicles serving customers in Knoxville, TN area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine parts and accessories. Visit our website for all incentives and to search our large selection of ca... read more
8544 Kingston Pike, Knoxville, TN, 37919, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
My husband was verbally assaulted by your "shuttle tech" on Friday, October 7th. I immediately called the manager Randy Ford who told me he would have someone call me back the next day, and of course, we never got a phone call. Here's how this started: We brought our jeep in for the second time, for the same exact issue regarding some shaking and rattling in our jeep. The same exact tech was there when my husband dropped it off for the second time. Your tech was specifically told that the jeep needed to be driven for a few m... read more
An appointment was made on a safety recall over two weeks in advance. The time was given to me by the service department. I did NOT request any particular time. I arrived 20 minutes ahead of the appointment time only to be told there were 8 repairs ahead of me. He said, "Could I leave it?". I said that is WHY I SET an appointment not to wait for 8 repairs before they could get to mine. He asked, "Would you like to reschedule?". Now, why I do that when it is obvious appointment times mean absolutely nothing to this service de... read more
Our son's truck was towed to this dealer on July 15th, we called to check on it was told by the service manager the person who was working on the truck did not come in to work so it was not being worked on for a whole day. That's a concern because it's a dealer ship one employee being out should not be a burden on the client. No one bother to call and say what was going on and the fact that no one was working on the truck. If we make it out of this service experience we will not visit this dealer again. Truck is still there ... read more
Jim Cogdill Dodge Chrysler Jeep Ram has a 1 star rating with 4 reviews.
Jim Cogdill Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.
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