Jim Burke Subaru Service & Parts

Ruthann Roebuck 

on Google

a month ago

Appt was for 8am. I was first car to pull in the dock. It’s 10:35. Still waiting. Only had recall on lamps and oil change. I could see my car from the seat in “lounge”. It was parked in the same spot until almost 9:30. “Lounge” is sketchy-free coffee and water but everything else is vending (nothing like Montgomery Subaru. Free food, soft drinks, etc and on fridays they cater in sandwiches. Would have been worth the hour drive in the opposite direction from my house) Employee has their phone plugged in at the lounge charger.... read more

Dmitri Ashton 

on Google

a month ago

The mechanics here told me 'someone' added incorrect refrigerant to my car and it would cost over 500$ to fix. Prior to telling me this this was the only mechanic that had ever worked on my car so there's only one place the faulty refrigerant could have come from. I was told they didnt have record of doing that and I must have gone to another shop or done it myself. Again I have never had another shop but this one work on my car. Two other shops have told me what I was told doesn't make sense and also quoted me half the pric... read more

William Wentowski 

on Google

6 months ago

The staff were professional and friendly. The work on the eyesight system was completed same day and they even got me a Lyft to my office. Can't speak to the cost.of the work as this was fixing a mistake made by a body shop, and they paid the bill. 

Maddie Edwards 

on Google

6 months ago

Awful experience. Waited 2 hours for them to screw back on my heat shield, charge me $200, then it fell off again two days later. Terrible communication. Would NEVER recommend.