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Jim Burke Subaru

4.5

About this business

Jim Burke Subaru is your committed Birmingham Subaru dealership, and we are privileged to be regarded as one of the best car dealers near Hoover, AL! From the moment you set foot on our showroom floor, you'll feel right at home. Our specialists will introduce you to our collection of new Subaru models and used cars for sale, help you obtain a low-interest auto loan, or direct you to our Subaru service center. For five years in a row, our Subaru dealership has won the coveted "Subaru Stellar Care Award." We consistently demon... read more

Location details

1301 5th Ave N, Birmingham, AL, 35203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.51,659 reviews
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David B. Finlayson's profile image
David B. Finlayson 
5 years ago

We purchased an Outback from Burke in 2015. Service department is great. I am however very disappointed with a scam the sales department ran last month via email. They offered a fifty dollar gift card if I come in for a test drive. Afterward, no one at the dealership knew how to secure a gift card for me. I went back and forth with a Kayleigh Cruze who I was told handles their internet marketing. It’s been well over a month and haven’t heard anything from her. She will not answer my email. She told me over a phone call (a mo... read more

Karen Hicks Hammonds's profile image
Karen Hicks Hammonds 
5 years ago

We drove an hour to be here. We arrived 15 minutes before our service appointment. After 3.5 hours in the waiting room, my husband went to try to find some information. They are still "working" on our car. This is the 1st update we have had on our car and my husband had to search around to find someone that knew anything about it. We purchased from another dealership and we will definitely make sure to only book future service appointments with the dealership we bought from. It is currently 2 p.m. They have had our car since... read more

Betty Walden's profile image
Betty Walden 
recommend  Recommended
5 years ago

Wonderful experience. Prompt and professional service. 

Sharon Ensley Roach's profile image
Sharon Ensley Roach 
recommend  Recommended
5 years ago

Cherie England was great. She was so patient with us as we thought through the car we wanted. She was not pushy. Cherie is top notch. We love Subaru vehicles especially the Forrester. It is superior in visibility and seems safer than most vehicles. Love the new bells and whistles that Cherie was so patient in teaching us. 

Rex Lysinger's profile image
Rex Lysinger 
recommend  Recommended
5 years ago

Awesome good work honest service over and above 

William McMichael's profile image
William McMichael 
recommend  Recommended
5 years ago

Received a good deal as always. 

Dale Davis's profile image
Dale Davis 
recommend  Recommended
5 years ago

Good work and great service 

Gayle Pickard-Fishman's profile image
Gayle Pickard-Fishman 
recommend  Recommended
5 years ago

Everyone I came into contact with at Jim Burke Subaru handled themselves calmly and professionally, with human concern. Their solutions were practical and reasonable. 

Tom Thagard's profile image
Tom Thagard 
recommend  Recommended
5 years ago

My experience with Jim Burke’s Subaru service department is superb. From the moment I show up, Jordan Cook treats me like I am the most important customer they have. He knows my car, my car’s history and what it will take to keep it running. He always goes above and beyond to make sure I am completely satisfied. I own 2 Subaru Outbacks and will be buying a third based in significant part upon my experience with Jordan Cook and the service department. 

Frequently asked questions about Jim Burke Subaru

How is Jim Burke Subaru rated?

Jim Burke Subaru has a 4.5 star rating with 1,659 reviews. 

When is Jim Burke Subaru open?

Jim Burke Subaru is closed now. It will open at 9:00 a.m. 

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