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Jiffy Lube

3.9

About this business

Jiffy Lube is a leading provider of oil changes in Norfolk, VA and offers routine car maintenance. Whether you need an oil change, brake services, or wheel alignment, our trained auto technicians provide industry leading car maintenance in Norfolk that will keep you safely on the road. Visit a Jiffy Lube near you to have your vehicle inspected and serviced, no appointment needed! 

Location details

2463 E Little Creek Rd, Norfolk, VA, 23518, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.9665 reviews
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Amber Spruill's profile image
Amber Spruill 
4 years ago

Absolutely the worst service ever. They didn’t top off fluids but checked that they did, they checked that they vacuumed, they did not. They left the old sticker in the dash from a previous oil change I had done elsewhere. The air filter was supposed to be checked and even though they checked that they’d checked it and it was good they hadn’t done that either. Came over to the one on I did a river where Hunter and Jason were more than helpful, when they showed me the air filter it was so bad I couldn’t believe it. They took ... read more

Business response:

We are very sorry to hear that you did not find satisfaction from your most recent service, Amber, as we strive to exceed the expectations of our customers. Your feedback is valued, and will be discussed with our Management Team right away. For any additional concerns, we encourage you to reach out to us at Jiffy.care@teamlucor.com. Thank you for your feedback and business. 

Debbie Sue Davis's profile image
Debbie Sue Davis 
recommend  Recommended
4 years ago

fast and friendly service,,,always nice! 

Philip Grathwol's profile image
Philip Grathwol 
recommend  Recommended
5 years ago

Chris is the man. Give that guy a raise! 

Sam Neil's profile image
Sam Neil 
6 years ago

any other store yes this one on little creek no. Manager has a chip on his shoulder. tried to over charge and was called out. talked to district manager that was there and manager still could not give a crap and still tried to over charge. 

Gabrielle Willhoite's profile image
Gabrielle Willhoite 
6 years ago

I took my car in for an oil change. About half way down the road I noticed there is a large amount of white smoke coming from my exhaust and I am having problems with my acceleration. I took it to get fixed somewhere else and come to find out Jiffy Lube didn’t even do an oil change. I still had the old filter installed and they had over filled the oil by 5quarts, also found oil in the intake tube! I had to clean out the entire system. Cost me $200 for damages done to my car! They don’t actually know how to do a proper oil ch... read more

Veronica Ortiz's profile image
Veronica Ortiz 
6 years ago

If there was something less than zero this place would get it. Got an oil change and the zip tie the plate because they don’t have the tools to put it back on. How did you get it off in the first place? Don’t spend your money on this place. How are they even open? 

Joseph Price's profile image
Joseph Price 
7 years ago

This place gets no stars in my book!!!! I purchased a Groupon deal for an oil change, tire rotation and rain-x window treatment for my wife's car. I pulled up to the location and some kid named Brandon came out. I told him that I got the Groupon deal for those services. First thing out of his mouth is there's going to be an hour wait. I look and there are two bays in front of me with two cars in each. I tell him ok that's fine I can wait it was saturday morning. He then...Continue Reading 

Donald M. Saunders's profile image
Donald M. Saunders 
7 years ago
Matthew Buchinger's profile image
Matthew Buchinger 
8 years ago

Worst service! Do NOT use this Jiffy Lube! I got a Groupon for an oil change, tire rotation, and Rain-X treatment. They may have changed the oil, but the tires were not rotated and the window treatment was not done! Worse yet, Brandon P. lied and said it had been. I asked to speak to the manager and he said they were having difficulty with their lift. He then told me they couldn't give me my money. We will see! 

Frequently asked questions about Jiffy Lube

How is Jiffy Lube rated?

Jiffy Lube has a 3.9 star rating with 665 reviews. 

When is Jiffy Lube open?

Jiffy Lube is closed now. It will open tomorrow at 8:00 a.m. 

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