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Jiffy Lube
- Oil Change Stations
- Monroe, LA
About this business
Message from Jiffy Lube Jiffy Lube preventive maintenance services - ranging from oil changes to filter and belt replacements - are designed to help keep you and your vehicle on the road, and out of the repair shop. The Jiffy Lube core offering is the Jiffy Lube Signature Service Oil Change, a service that offers customers more than just a standard oil and filter change. A preventive maintenance program that helps enhance the reliability and longevity of a vehicle, the Jiffy Lube Signature Service Oil Change is a comprehensi... read more
Location details
2602 Ferrand St, Monroe, LA, 71201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT GET YOUR OIL CHANGE HERE !!! they will pull your oil plug and then tell you about your oil so if you say no they already force you to get a change because they pulled the plug very bad service and over charge never again will I go to jiffy lube
They want to tell you that there is 100 things wrong with your vehicle when it isn’t. Every time you come in here there are different people and they all want to try to sell you something you don’t need or can get way cheaper elsewhere. I asked for a specific oil synthetic blend and she wants to tell me that I don’t need that I need something else. Nope won’t be guilty of coming here again. Goofy as heck folks!
make sure you know final price before dropping off vehicle here!
RecommendedFriendly staff, quick service, & a teacher discount!😊
Business response:
What you mention here is all a part of how we help you leave worry behind, Milissa! Thank you for sharing your positive feedback and recommendation on Facebook.
A year ago the people were rude. Past 2 times I went they were extremely nice and value their customers. Luke I believe is his name very nice guy and gives quality service to his customers. Yet all of the crew was nice and assured quality care. Thank y'all for your help today I appreciate it . Again Luke thanks for working with me.
Business response:
Thanks so much, Chelsea! We're glad to know we've improved in order to reach your complete satisfaction and trust, and we hope you know that our entire team appreciates your kind support.
They lie. Called to ask if they had inspection stickers on Monday. They said yes but the person that does them would not be back till Tuesday. Went today (Tuesday) and they ran out yesterday. How did they run out if they werent there?
Business response:
Jessica, such inconsistent communication is absolutely not the kind we want to have with our guests, and we hope you will discuss it some more over the phone with our leadership team. Please send your best contact number, this review link for reference, and a note on your availability to guest.relations@jiffyworld.com. Sincerely, Guest Service Manager
Slowest service in town. Took over an hour. Will not be back.
Business response:
We are very sorry you had an extended wait, Chris, and we hope you might offer us a chance to regain your business by emailing our leadership team at guest.relations@jiffyworld.com, and including in your note your contact number, this review link for reference, and some details on your availability. Sincerely, Guest Service Manager
Frequently asked questions about Jiffy Lube
How is Jiffy Lube rated?
Jiffy Lube has a 4.8 star rating with 1,594 reviews.
When is Jiffy Lube open?
Jiffy Lube is closed now. It will open at 9:00 a.m.
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