AllAmerican4 on Trip Advisor
8 years ago
04/23/2014, 03:01 AM
Never say Never
We are local and often go to the rooftop for appetizers and drinks; on this occasion it was after 7:00pm and we had minors with us so decided to remain on the premises and go to the Steakhouse.
Top notch food and service:
The crab cake appetizer is delicious! Yum! Three in our party ordered steaks and one the salmon, everyone very pleased with their orders, everything cooked to perfection.
The wait staff is fantastic, attentive, to include ensuring water cups and drinks were always filled.
The location is perfect.
Why I want to say Never Again, but realize I may give it another go:
Price: I found the cost of the meals a bit high, in terms of the menu items offered and the amount of food presented. However, I normally would back down on the cost due to quality of food and excellent service, except for the following ...
Atmosphere / Cleanliness: I have dined here in the past, however, either they changed the restaurant decor or I just did not pay attention ... I found the atmosphere a bit odd with old traditional mixed in with contemporary ... it is "off" ... as if they are trying to appease an older crowd along with entertaining a young vibe. Lastly, we went on a Monday evening so the restaurant had a steady flow but not overwhelming. Why do I mention that? Because it looked like a crowd might have stampeded through and no one picked up / swept the scraps of kleenex and paper floating about the floors, nor mopped / cleaned the floors, the carpets down to the restrooms were filthy ... we walked through the beautiful lobby to exit and the marble floors were a mess not to mention dust, rather dirt in the corners ... so strange for such a beautiful, historical building. Get a new cleaning crew!
I am sure we will return for the rooftop experience again and again, however, at least until some changes are made, I will not soon return to the J&G Steakhouse