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Jewells Fine Jewelry

4.5

About this business

Slane & Slane, Scott Kay, Pandora, Licensed to Buy Gold & Silver, Full Service Jewelry Repair On Premises 

Location details

3741 Franklin Rd SW, Roanoke, VA, 24014, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:00 a.m. to 5:30 p.m.
Thu10:00 a.m. to 5:30 p.m.
Fri10:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.5100 reviews
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Sydney Myers Solomon's profile image
Sydney Myers Solomon 
7 years ago

Katherine along with all the other staff at Jewells including Paul, Cheryl, Theresa, Patty, Joe, and Bobby are absolutely wonderful and unbelievably helpful in my search of an engagement ring and wedding band. I have had nothing but superb customer service and have the most beautiful ring. Katherine has gone above and beyond for customizing my special ring and I can't be more grateful for this store and the fantastic team! Get your Jewells here and you won't be disappointed! #loveJewells 

Robbie Rhodes Wright's profile image
Robbie Rhodes Wright 
7 years ago

My daughter bought my Pandora bracelet from here for Mother's Day. I loved it! The ladies are so nice and help me pick out a charm for my daughter's bracelet, too. They showed me all of the options and helped me pick out just the right one. I will never shop anywhere else. 

Raki Wright's profile image
Raki Wright 
7 years ago

Shopping at Jewells is an experience like no other. The staff is super helpful and friendly. My husband bought me a Pandora bracelet and gets all of my charms there. I purchased a Pandora bracelet for my mom and Aunt there, too. I love how quickly I can get in and out of the store without the mall hassle. They take great care of all of the women in my family. 

Katie Campbell Spurlock's profile image
Katie Campbell Spurlock 
7 years ago

The staff and creativity of Jewells is top notch. The folks are friendly, helpful and very knowledgeable. I've been working with this store for many years, and love them! 

Kristen Oakes's profile image
Kristen Oakes 
8 years ago

Jewells is the best place to get your jewelry fixed Paul Ware can fix anything!! Super customer service!! Not snobby like a lot of other jewelry stores everyone is so helpful and nice!! 

Rebecca Robertson's profile image
Rebecca Robertson 
8 years ago

Best customer service I have ever had. Everyone is so friendly, and always manages to keep a smile on their face. I have never had a place fix my jewelry better than they have. They really know how to treat a customer right. 

Nicole Lum Bruch's profile image
Nicole Lum Bruch 
8 years ago

I had to have my wedding ring cut off my finger a few weeks ago. The staff at Jewell's were very kind to me, as I was very upset, and once I got my ring back after it had been resized it looked brand new. It was beautiful. Thank you all for your help! 

Business response:

Thank you Nicole! Please come back and see us anytime! :) 

Stacie Brown Brinkley's profile image
Stacie Brown Brinkley 
8 years ago

I want to thank Jewells for the awesome customer service that I received. They went out of their way to figure out a solution to my broken discontinued Pandora watch. They ended up giving me a replacement for free. It just so happened they had one in the back they couldn't sell. I am so appreciative of that! I am a customer for life! 

Marilyn McGhee Meador's profile image
Marilyn McGhee Meador 
9 years ago

I have been a customer of Jewell's for several years. They carry so many pretty pieces. Their staff is friendly and helpful. I love them all. They are my Pandora dealer of choice. I highly recommend them. They also have a reliable jeweler on site. 

Frequently asked questions about Jewells Fine Jewelry

How is Jewells Fine Jewelry rated?

Jewells Fine Jewelry has a 4.5 star rating with 100 reviews. 

When is Jewells Fine Jewelry open?

Jewells Fine Jewelry is closed now. It will open tomorrow at 10:00 a.m. 

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