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Jeff Schmitt Chevrolet South Service
- Auto Repair
- Miamisburg, OH
About this business
GM Certified Internet Dealer, GM Certified Used Vehicles
Location details
125 S Gebhart Church Rd, Miamisburg, OH, 45342, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was responded to immediately with an invitation to shop with a specific specialist and a follow up w mail came the next day. I did not shop with them but I was impressed with the effort put in.
Business response:
Thank you for the five-star rating, Mary! Please keep us in mind if we can assist you with anything else be if service or sales. Until next time, take care!Best,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
I live 2 and a half hours away and drove here because they told me with no down payment I was pre approved and once I got there they then told me I would need a $10,000 dollar down payment! Would not recommend EVER!
Business response:
I'm sorry to hear about what occurred. Please know that our customers’ time is valuable to us, and I am disappointed to hear your recent visit didn’t meet the standards we pride ourselves on. Please contact me at your earliest convenience so we can discuss this further.Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Pleasant experience. Helpful, courteous, expedient. I would recommend them to anyone.
Business response:
Thank you so much for the 5-star review, Jay. Your business and your compliments are greatly appreciated and we're so happy that everything was to your satisfaction. I hope that if there's anything else you need, please let us know!Sincerely,Best,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Yes, they emailed me back and I went in for a test drive. Sales person was knowledgeable enough, but after test drive he left us sitting at his desk two different times for more than 20 minutes each. My nephew who was with me, took the time to go to their service counter to get a pricing on a part for his truck and he said it was 15-20 minutes before anyone waited on him. I only saw one or two other customers, they didn't seem swamped. Not impressed with the service at that point and they had dull pencils when trying to nego... read more
Business response:
I am sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance.Sincerely,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
The salesman and sales manager were very rude. I drove an hour and a half to test drive the vehicle. The salesman apparently thought I’d buy the vehicle on the spot. He didn’t even come out to greet me while I was loooking at the vehicle. From there, the experience went downhill. When I called the manager the next day, he only supported his rude salesman.
Business response:
I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance.Sincerely,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Fast reply
Business response:
Thank you for the feedback. Please let us know if we can do anything further to help.Sincerely,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Once I got to the dealership and test drove the vehicle I ended up purchasing something else. There was exterior and interior damage that was not visible on the photos.
Business response:
Thank you for sharing your feedback Jean. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you.Sincerely,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Great communication!
Business response:
Thank you so much for your 5 star review, Tracy! It's so very much appreciated!Sincerely,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
They treated me very well. I was just going in to look at an old used vehicle and they treated me like I was first class
Business response:
Danny, our customers are very important to us, as is ensuring they know just how much we appreciate them. I'm very happy that our team made sure this was the case for you and I also want to thank you for this review. If there's any other way we can assist you, please let us know!Best,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Frequently asked questions about Jeff Schmitt Chevrolet South Service
How is Jeff Schmitt Chevrolet South Service rated?
Jeff Schmitt Chevrolet South Service has a 4 star rating with 140 reviews.
When is Jeff Schmitt Chevrolet South Service open?
Jeff Schmitt Chevrolet South Service is closed now. It will open on Monday at 7:00 a.m.
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