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Jeff Schmitt Chevrolet South Service
- Auto Repair
- Miamisburg, OH
About this business
Location details
125 S Gebhart Church Rd, Miamisburg, OH, 45342, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We drove 1 hour ( Fairfield to Miamisburg) to see this vehicle. The salesman ( Jeff) was very personable and professional. We test drove the car and ended up making an offer. The first sheet that came out had numerous "add ons" that brought the price up way up from what is listed on line. After I gave a counter offer and requested that the "add ons" be removed ( things such as $250 for part identity coding theft deterrent) they reluctantly REDUCED some and removed some. The dealership absolutely REFUSED to negotiate anything... read more
Business response:
Mark, we appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding.Sincerely,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
I was contacted immediately. Great follow up.
Business response:
Thank you so much for your review! I'm happy to see that our team made sure any questions you had were answered quickly!Best,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Very fast response and very nice people. Answered all questions asked and stayed very friendly.
Business response:
James, I appreciate you leaving us with your review and for your feedback. I'm happy to see that everything was to your satisfaction and that our team treated you with the customer service we know you deserve. I hope that we have the opportunity to work with you again in the future!Best,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Always a quick response and thoughtful.
Business response:
Thank you for your 4-star review! We work hard to make sure that our customers are informed and that their questions are answered to their satisfaction and I'm happy to see this was the case for you. Should there be anything else you need, please let us know!Best,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
I was responded to immediately with an invitation to shop with a specific specialist and a follow up w mail came the next day. I did not shop with them but I was impressed with the effort put in.
Business response:
Thank you for the five-star rating, Mary! Please keep us in mind if we can assist you with anything else be if service or sales. Until next time, take care!Best,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
I live 2 and a half hours away and drove here because they told me with no down payment I was pre approved and once I got there they then told me I would need a $10,000 dollar down payment! Would not recommend EVER!
Business response:
I'm sorry to hear about what occurred. Please know that our customers’ time is valuable to us, and I am disappointed to hear your recent visit didn’t meet the standards we pride ourselves on. Please contact me at your earliest convenience so we can discuss this further.Sincerely, Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Pleasant experience. Helpful, courteous, expedient. I would recommend them to anyone.
Business response:
Thank you so much for the 5-star review, Jay. Your business and your compliments are greatly appreciated and we're so happy that everything was to your satisfaction. I hope that if there's anything else you need, please let us know!Sincerely,Best,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Yes, they emailed me back and I went in for a test drive. Sales person was knowledgeable enough, but after test drive he left us sitting at his desk two different times for more than 20 minutes each. My nephew who was with me, took the time to go to their service counter to get a pricing on a part for his truck and he said it was 15-20 minutes before anyone waited on him. I only saw one or two other customers, they didn't seem swamped. Not impressed with the service at that point and they had dull pencils when trying to nego... read more
Business response:
I am sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance.Sincerely,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
The salesman and sales manager were very rude. I drove an hour and a half to test drive the vehicle. The salesman apparently thought I’d buy the vehicle on the spot. He didn’t even come out to greet me while I was loooking at the vehicle. From there, the experience went downhill. When I called the manager the next day, he only supported his rude salesman.
Business response:
I am terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution. Your satisfaction is of the utmost importance.Sincerely,Ashli Kitchen | Executive Assistant | akitchen@jeffdeals.com | 937-878-3471
Frequently asked questions about Jeff Schmitt Chevrolet South Service
How is Jeff Schmitt Chevrolet South Service rated?
Jeff Schmitt Chevrolet South Service has a 4 star rating with 148 reviews.
When is Jeff Schmitt Chevrolet South Service open?
Jeff Schmitt Chevrolet South Service is closed now. It will open at 7:00 a.m.
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