Jeff Schmitt Auto Group

Jeff K 

on BBB

2 years ago

Took my wives vehicle in due to vehicle going into lower power mode. Paid $3000 for the vehicle to be fixed. Days later the vehicle started going back into low power mode. They stated this is a new problem and want over $300 more. I feel like something was missed or not handled right the first time. I would not recommend the service. 

Stacy W. 

on BBB

3 years ago

I took my Nissan Maxima here, I was told my transmission was failing. That was interesting since I had the transmission replaced two years ago. I was quoted by Jeff Schmitt for $8,500 to replace my transmission. I took it to another Nissan service company and I was told Jeff Schmitt was lying to me and they are know for doing this. My car was fixed by simply replacing the gas cap for $70. This company tried to take huge advantage of me, I will never ever ever take a vehicle to them. 

Penny C 

on BBB

3 years ago

Zack Sanford was very helpful in determining the vehicle that was right for me. He is knowledgeable of the information I needed to purchase a truck from Jeff Schmitt and pleasant to do business with. I had a really good experience purchasing my vehicle with Zack and am very satisfied. He is definitely a salesman I would give return business and did so two days later when I brought my daughter in two days later to purchase a SUV! Kudos Zack. See you on my next vehicle purchase! Penny C****** 

Ashley S 

on BBB

3 years ago

He was very helpful in satisfaction to the customer want or needs. Zack was very energetic towards customers. He made it his goal to please the customer with what they want and not try to sell them something different. He worked hard to get everything done in a timely manner. Zack was very polite. So helpful in setting my phone up to my Subaru Forester. A very good salesman with the knowledge of the vehicles to sell you on the purchase. Looks out for the best of the customer situation, want, and need. Set me up with everythi... read more

Robert B 

on BBB

4 years ago

I have a 2004 Buick Rendezvous that had an intermittent battery light. The car is old and has 240000 miles on it. I took it to a local auto parts store. They tested the battery and alternator, and determined the alternator was bad. Their diagnosis was free. I investigated purchasing an aftermarket alternator ($189) and installing it myself, but a Rendezvous alternator replacement is very labor intensive. I elected to have the work done at Jeff Schmitt in Fairborn. I have been bringing my trucks to them for years, and thought... read more

Mark K. 

on BBB

4 years ago

I bought a 2021 Nissan Murano used and they charged me more than the MSRP Nissan quotes for a new vehicle. Overcharged by more than $12,000.00 They took advantage of an elderly man. I hope Nissan corporate reads these and removes them as a dealer. 

Kim N 

on BBB

5 years ago

We bought a 2018 certified Equinox in May. We had to argue with them to fix the check engine light, that came on the day after we drove it home. We were treated terrible. Finally after 3 weeks, they fixed it. Now my daughter bought a 2017 certified Equinox 2 weeks ago from same place. And it has an oil leak. She needs the vehicle for their Labor Day vacation, tomorrow. And they're pulling the same stunt with her. Telling her it's going to be awhile before they can get to it. Everyone we're talking to these days about Jeff sc... read more

Collin K 

on BBB

5 years ago

This is my 3rd purchase through Jeff Schmitt Mitsubishi. A 2014 lancer, 2015 Mirage, and now a 2019 Outlander Sport. I worked with Ebon as my Salesman, Zack as the Finance manager and after also working with Aaron the Sales manager. They were able to work out an excellent deal for this new car purchase. I HIGHLY recommend Jeff Schmitt Mitsubishi for your next New/Used car purchase. I've only ever purchased new, but I couldn't be more happier with the outcome and experience of each purchase. If I were to move out of state I w... read more