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Jeff Schmitt Auto Group
- Car Dealers
- Fairborn, OH
About this business
Location details
1001 N Broad St, Fairborn, OH, 45324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I took my car in to get an oil change and it came out with a touch up of some paint above door knob. I complained and it took them 2 weeks to come back and tell me they didn't see anything on the video and that if they did it that paint would take 24 to 48 hours to dry. I know they did something and touched it up. I will not be back. New car purchase will go to an honest dealership. Watch your vehicles at this place. Susan came in on 9/23/25 for an oil change and tire rotation service, the technician completed the oil change... read more
My vehicle was dropped off to have a recall correction. After pickup, vehicle check engine light came on. Returned vehicle for diagnostic. Service tech informed me that gasket, all sparkplugs, and all coils need replaced due to misfire. Approved repair. Picked up after repairs, but noticed warning message and light for airbag still on. Was going to return on Monday, but engine light came back on Sunday afternoon. Took it to another mechanic where I learned that there was no evidence of previous repairs and only issue was wir... read more
I may not be the only customer but always made to feel like I am there only customer. Jeff Schmitt Auto group in Miamisburg, Ohio sold me my car have serviced it through the years. Yesterday I had some maintenance done on my car they are so professional from the time you walk in the door until you walk out with a smile on your face. They shuttled me back home then picked me up when the work was done. The dealership is so clean from the display area waiting area though the maintenance area. They told me just what needed to be... read more
I have leased vehicles through this Mazda dealership for the last 5 years and have consistently been given lackluster service and a constant run-around. This last episode started when I took a 2 year old leased vehicle in for scheduled service (oil change/tire rotation). Like in a bad commercial, they tell me that my vehicle needs thousands of dollars worth of work that had nothing to do with the oil change. What it amounts to is the technician drained the oil to do the oil change and forgot to fill it before he drove my car... read more
Business response:
I'm sorry to hear that Mr. S****** is dissatisfied, but his allegations are unfounded. 5/7/24 - the customer came in for an oil change and tire rotation, during our inspection the technician found the timing cover leaking oil (provided customer with a video evidence of the leak) Customer opted to leave the vehicle with us to complete the timing cover reseal repairs were completed on 5/14/24. 5/17/24 - the customer returned to service with a ticking/tapping noise coming from the engine, the technician verified the noise and p... read more
I have leased vehicles through this Mazda dealership for the last 5 years and have consistently been given lackluster service and a constant run-around. This last episode started when I took a 2 year old leased vehicle in for scheduled service (oil change/tire rotation). Like in a bad commercial, they tell me that my vehicle needs thousands of dollars worth of work that had nothing to do with the oil change. What it amounts to is the technician drained the oil to do the oil change and forgot to fill it before he drove my car... read more
Trust is a Must. On 1/10/2024 I traveled to Jeff Schmitt Mazda to review/test drive a Certified Pre-Owned CX-50 Turbo Premium. I test drove 1, and purchased another in Modern Metallic. Ethan/my salesperson and I negotiated a price w/out an extended warranty. After several hours, Joe/Finance, presented financing at 8.99% (when in fact CPOs were advertised at 5.99%) and then re-worded the extended warranty. Fatigued, the deal was initialed, but I had to bring a certified check for the down payment. I couldn't sleep. The terms ... read more
5 stars to their service department and excellent customer service going above and beyond is Shonda Miller. I haven’t seen or experienced such good service and follow through in a long time.
Abel is a great salesman however Adam and Bob are absolutely terrible. I purchased my car, and picked it up the next day and not even a full 24 hours later, the check engine light came on. They said it was a battery issue even though I was told the car had been in their service department before I purchased the vehicle. Jay Schmitt isn’t any better and does require full disclosure of the situation before coming to a resolution. All about keeping the money on a $25,000 vehicle versus making things right. One of the worst expe... read more
I have bought two vehicles from this company both times I’ve left on satisfied with the vehicle that I’ve purchased and left with a vehicle that I did not go, therefore takes hours and hours for financing then they ask you to pay the vehicles balance, half off before getting financed because their lenders will not loan that much. Both of my vehicles had warranties and every time getting warranty replacements on the vehicles, it has been a struggle. I will never shop with these people again and I will never refer anybody ther... read more
Frequently asked questions about Jeff Schmitt Auto Group
How is Jeff Schmitt Auto Group rated?
Jeff Schmitt Auto Group has a 4 star rating with 405 reviews.
When is Jeff Schmitt Auto Group open?
Jeff Schmitt Auto Group is closed now. It will open at 9:00 a.m.
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