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J.D. Byrider is the nation's leading used car and dealer-carried finance franchise enterprise...we offer a much better product and program than other dealers in the "buy here pay here" space by continually focusing on providing better cars, affordable payments and better car care. Our overall purpose is to provide a program that exceeds our customers' expectations and maximizes their opportunities for advancement. We've sold over a million vehicles across the country, helping people get on the road with a better car and affo... read more
8 8th Ave NW, Ferndale, MD, 21061, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Let me start off by saying I purchased a second car from them and I been charged 17000 for a 3300 dollar car . And let me state I was never ever let on a payment ! I was in a accident and only owed interest of 1400 ! Car basically payed off now I’m being sued ! To treat a returning customer they way they are ! Greedy money hungry people ! Suing when they made their money and some off me ! I absolutely do not recommend them ! Oh and they claim getting a car from them helps ur credit hahaha that’s a joke 2 cars and did nothing... read more
I received excellent customer service from the ByRider Service Department. Steven is very knowledgeable and professional.
It was great walk in help me out right away and left the same day as I got a car loves customer service is wonderful I would recommend to anyone who is in a hard spot to get a car they help
worse place to buy a car. vehicles have a lot wrong with them and nothing is under warranty. I bought two and will never go back. their customer service rates below zero. never delt with such rude people like them. stay away from jd byrider unless you want a car with a lot of issues and a car payment.
ever one was so good to me to get me in a car
J.D. Byrider made my car buying experience awesome. The Customer Service Representative was very nice and took down everything he could. He also understood that I had other bills to pay but I am still able to make my car payments on time on the dates that he gave me. Thank you So much J.D. Byrider for the best possible car buying experience. I would recommend you to all of my friends that I can.
So I purchased my first JD vehicle June of 2011 and for the duration of the loan I had NOT ONE ISSUE. Fast forward July 2018, and I’ve literally had issues with it since purchase. I’ve sent them videos of the problem, but of course when I took it in they couldn’t find the issue. The other day my van doors all of a sudden wouldn’t open so I had to put my 6 year old through the trunk to open the doors. Now from my key pad, I can’t lock or unlock the doors. I called yet again and WE CANT FIT YOU IN UNTIL TUESDAY..... I’ve been ... read more
Was told I was getting a steal and wound up still paying 12,000$ for a 6,000$ vehicle I was late on 1payment of 6 dollars and they continuously blew up my phone and sent people out to take my car for a 6 dollar payment wich I told was gonna be made the next day wish I would’ve never went through them for my first car because now I’m stuck
they denied me for having 6 kids wow
J.D. Byrider has a 4.4 star rating with 1,060 reviews.
J.D. Byrider is open now. It will close at 7:00 p.m.
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